[gui-talk] can't bring up Jaws 12 window with insert J

[Joel Deutsch]

Yes he has. Twice.

----- Original Message ----- 
From: "Mike Freeman" <k7uij at panix.com>
To: "'Rob Tabor'" <rob.tabor at sbcglobal.net>; "'Discussion of the Graphical 
User Interface,GUI Talk Mailing List'" <gui-talk at nfbnet.org>
Sent: Friday, March 18, 2011 10:15 PM
Subject: Re: [gui-talk] can't bring up Jaws 12 window with insert J


Has Joel done a JAWS Repair?

Mike


-----Original Message-----
From: gui-talk-bounces at nfbnet.org [mailto:gui-talk-bounces at nfbnet.org] On
Behalf Of Rob Tabor
Sent: Friday, March 18, 2011 9:44 PM
To: Discussion of the Graphical User Interface, GUI Talk Mailing List
Subject: Re: [gui-talk] can't bring up Jaws 12 window with insert J

    Hi, Joel.

If your PC is announcing JAWS with the version and build number your cursor
is all ready focused to the JAWS application. I commend you to tap the alt
key to see if that keystroke produces the JAWS application menus. If this
fails, I would check to see if JAWS is running from the system tray,
although I would doubt this if your screen prompt is announcing JAWS as you
describe. Simply press and hold insert while tapping F11 will produce the
list of programs running through the system tray, then tab to any of four
options which include single left click, double left click, single right
click, and single right click. If this process doesn't enable you to access
the JAWS menu system the only option I can think of is to call fFS tech
support at 727 803 8600, then press 2 for software support. Be prepared to
tell the help desk analyst which OS you are running, e.g., Win XP with
Service Pack 3 or Windows ME or whatever is your actual OS. I would also be
prepared to tell him or her your JAWS serial number.

As a word of encouragement, the FS tech support staff is very good and
helped me to resolve an interface issue between JAWS and Excel 2010 early
this morning. Hope this helps.
Best regards,
Rob Tabor and Guide Cane Raúl Junior
----- Original Message ----- 
From: "Joel Deutsch" <jdeutsch at dslextreme.com>
To: "GUI-Talk" <gui-talk at nfbnet.org>
Sent: Friday, March 18, 2011 8:07 PM
Subject: [gui-talk] can't bring up Jaws 12 window with insert J


>
>
> I just installed version 12 on my laptop. I encountered a few of the same
> problems immediiately after installation that I had on my desktop
> computer,
> leaving just one glitch I can't rember how I fixed on this PC. The
> desktop.
>
> I want to belatedly run the last part of the installation, or just go into
> Options or set things myself.
>
> But Insert J no longer bbrings up the Jaws interface. It just shows the
> word
> Jaws and the build nunber. I need that Jaws window.
>
> Please help!
> Joel
>
>
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bal.net


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