[gui-talk] Unable to Access Target.com web Site Using IE 8 With XP

Hoffman, Allen Allen.Hoffman at HQ.DHS.GOV
Tue Nov 13 19:24:39 UTC 2012 

Viruses do propagate.
It might not be a virus, but seems pretty strange that only a handful of systems with same versions of software would have these results--which are far more virus-like than intentional-like from site owner.

Have you tried browsing from firefox?  If not, why not?




-----Original Message-----
From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Gerald Levy
Sent: Tuesday, November 13, 2012 2:15 PM
To: Discussion of the Graphical User Interface, GUI Talk Mailing List
Subject: Re: [gui-talk] Unable to Access Target.com web Site Using IE 8 With XP


Okay, if this is a problem with my system, then how come someone else reported the exact same problem with the Target.com site on the Microsoft support forum last January?

Gerald


----- Original Message -----
From: "Ray Foret Jr" <rforetjr at att.net>
To: "Discussion of the Graphical User Interface, GUI Talk Mailing List" 
<gui-talk at nfbnet.org>
Sent: Tuesday, November 13, 2012 2:02 PM
Subject: Re: [gui-talk] Unable to Access Target.com web Site Using IE 8 With XP


>I too suspect a problem with your system.  After all, others here 
>maintain they can access the Target site; and therefore, you might look 
>to the stability and security of your own local system.
> Sincerely,
> The Constantly Barefooted Ray!!!
>
> Now a very proud and happy Mac user!!!
>
> Skype name:
> barefootedray
>
> On Nov 13, 2012, at 12:38 PM, "Hoffman, Allen" 
> <Allen.Hoffman at HQ.DHS.GOV>
> wrote:
>
>> Hi:
>> I am using ie8 and windows XP and JAWS 13.
>> Target.com works slowly but does work.
>>
>> I suspect you may have a virus of some sort.
>>
>>
>> -----Original Message-----
>> From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of 
>> Gerald Levy
>> Sent: Tuesday, November 13, 2012 1:32 PM
>> To: Discussion of the Graphical User Interface, GUI Talk Mailing List
>> Subject: Re: [gui-talk] Unable to Access Target.com web Site Using IE 
>> 8 With XP
>>
>>
>> Again, this is not a screen reader issue, because I have the same 
>> problem accessing Target.com using NVDA 2012.3, which is the latest version.
>> What is interesting is that the message that my browser is not 
>> supported appears as soon as I type Target.com into the IE 8 address 
>> bar and hit Enter.  In other words, the nomal Target.com home page 
>> doesn't even have a chance to load; the message that my browser is 
>> not supported comes up immediatley.  So this message is apparently a 
>> warning rather than an error.  It was suggested by someone on another 
>> list that Target may be acting in conjunction with Google to 
>> encourage its customers to upgrade to Google Chrome, which 
>> undoubtedly can access Target.com without any difficulty.  It was 
>> also suggested that some fluky combination of XP Pro and IE 8 is 
>> preventing access to the normal Target.com home page.  I have 
>> actually been experiencing this problem with IE 8 for quite some 
>> time, but only posted about it now because the issue came up on
> another list.
>>
>> Gerald
>>
>>
>> ----- Original Message -----
>> From: "Steve Jacobson" <steve.jacobson at visi.com>
>> To: "Discussion of the Graphical User Interface, GUI Talk Mailing List"
>> <gui-talk at nfbnet.org>
>> Sent: Tuesday, November 13, 2012 11:29 AM
>> Subject: Re: [gui-talk] Unable to Access Target.com web Site Using IE 
>> 8 With XP
>>
>>
>>> Gerald,
>>>
>>> It was my understanding that the problem with accessing target last 
>>> January was solved by Target at some point.  The fact that you are 
>>> currently having a problem indicates that it was either not solved 
>>> or that they have a recurring problem.  Since some people seem to 
>>> still be able to use Internet Explorer 8, it seems likely that that 
>>> this is some sort of bug rather than a policy that is aimed at IE 8, 
>>> and the fact that you can use FireFox 3.6 would seem to back up my assertion.
>>> Is there an on-going discussion of this problem on the other list 
>>> you mention, and are you finding that you are unable to access the 
>>> full site?  In other words, is this an error message or a warning message?
>>> It sounds very much like the little Google promotion for Chrome 
>>> which is displayed on some of their sites even though the sites still work.
>>> Do you know if using another screen reader with the same version of 
>>> Internet Explorer has an effect?
>>>
>>> I was some involved in working with Target when we had the original 
>>> problem, and Target is still making an effort to keep their site 
>>> accessible, so there are places that we can probably raise this, but 
>>> the problem needs to be understood completely.  While it probably 
>>> isn't relevent here, you are going to have to upgrade your screen 
>>> reader at some point.  JFW 9 is getting pretty old.  In actual fact, 
>>> I agree with you that the market is way too loose about requiring 
>>> people to upgrade and not concerned enough with backward 
>>> compatibility.  I think the market is also way too loose about 
>>> releasing things with bugs in it.  Unfortunately, what I think or 
>>> feel doesn't change how the market is, so I have to just deal with it as I can.
>>>
>>> Best regards,
>>>
>>> Steve Jacobson
>>>
>>> On Tue, 13 Nov 2012 07:21:39 -0500, Gerald Levy wrote:
>>>
>>>
>>>> Wait a day?  I was referred to a discussion of this issue on a 
>>>> Microsoft-sponsored forum by someone on another list, and the 
>>>> inability of some IE 8 users to access the Target.com site was 
>>>> reported back in January, so it is a long-standing problem.
>>>> Unfortunately, the solution provided, which involves tweaking the 
>>>> registry, offerd no guarantee of success.  For the record, I am 
>>>> able to access the Target site using Firefox 3.6, which is 
>>>> certainly "outdated" by Firefox standards.  And I discovered that I 
>>>> can access the mobile version of the Target site at 
>>>> http://m.target.com/mHome without difficulty using IE 8.  But if 
>>>> the inability to access the main Target site by some IE 8 users is 
>>>> a problem at their end, then in the wake of the NFB lawsuit , they 
>>>> have a responsibility to ensure that their primary site continues 
>>>> to remain accessible to all consumers, regardless of their browser 
>>>> preference and OS configuration.
>>>
>>>> Gerald
>>>
>>>
>>>> ----- Original Message -----
>>>> From: "Steve Jacobson" <steve.jacobson at visi.com>
>>>> To: "Discussion of the Graphical User Interface, GUI Talk Mailing List"
>>>> <gui-talk at nfbnet.org>
>>>> Sent: Monday, November 12, 2012 10:16 PM
>>>> Subject: Re: [gui-talk] Unable to Access Target.com web Site Using 
>>>> IE
>>>> 8 With XP
>>>
>>>
>>>>> This happened before within the past year or so and it turned out 
>>>>> to be an error on their site.  I'd give it a day or two to see if 
>>>>> it stays that way.  However, Google Groups are saying that they 
>>>>> won't support IE 8 long, either.  Of course they tell you to 
>>>>> switch to Google Chrome, but it is possible that FireFox might also work.
>>>>>
>>>>> I think if the Target web site were to stop supporting IE 8 that 
>>>>> it would be a mistake as there are a lot of customers out there 
>>>>> who likely still use it.  For example, my employer requires that 
>>>>> we do not upgrade to a later version.
>>>>> However, it might be difficult to make a case that this is an 
>>>>> accessibility issue even if their position is not smart.  However, 
>>>>> as I say, wait a day.
>>>>>
>>>>> Best regards,
>>>>>
>>>>> Steve Jacobson
>>>>>
>>>>> On Mon, 12 Nov 2012 17:31:44 -0500, Gerald Levy wrote:
>>>>>
>>>>>
>>>>>> I want to get a head start on my holiday shopping.  But using 
>>>>>> Internet Explorer 8 with XP Pro and JAWS 9, I get the following 
>>>>>> message when I try to
>>>>> access the Target.com home page at www.target.com:
>>>>>
>>>>>> Problems viewing Target.com ?
>>>>>
>>>>>> Target Home Page
>>>>>
>>>>>> Problems viewing Target.com ?
>>>>>> It's because your browser isn't supported. Upgrade to one of the 
>>>>>> latest versions listed below to get the most out of your 
>>>>>> Target.com experience.
>>>>>> list of 3 items
>>>>>> Click here to download Internet Explorer Click here to download 
>>>>>> Mozilla Firefox Click here to download Google Chrome list end
>>>>>
>>>>>> According to Microsoft, IE 8 is the latest version of IE that is 
>>>>>> supported by XP; it does not support IE 9, which is only 
>>>>>> supported by Windows 7 and 8.
>>>>> Contrary to popular belief, XP is alive and well and still used by 
>>>>> millions of people worldwide, blind and sighted alike.  A few 
>>>>> years ago, the NFB successfully sued Target to force them to make 
>>>>> its web site more blind friendly.  But now, apparently, thousands 
>>>>> of blind computer users who still rely on XP and IE 8 may not be 
>>>>> able to access the Target.com site any longer unless they upgrade 
>>>>> to IE 9 with Windows 7 or 8, or install Firefox, which has a lot 
>>>>> of compatibility problems with JAWS, or Google Chrome, which is 
>>>>> still totally inaccessible with JAWS.  Is the NFB aware of this situation?
>>>>> It seems to me that they have a responsibility to ensure that the 
>>>>> Target site remains accessible to all blind computer users, 
>>>>> regardless of which browser they are using, because they were the 
>>>>> ones who made such a big stink over this issue in the first place.
>>>>>
>>>>>>       Gerald
>>>>>
>>>>>> _______________________________________________
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>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
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