[gui-talk] Unable to Access Target.com web Site Using IE 8 With XP

Gerald Levy bwaylimited at verizon.net
Tue Nov 13 20:59:59 UTC 2012 

Actually, I can access Target.com just fine with Firefox 3.6, which pretty 
much rules out the possibility of a virus preventing IE 8 from accessing it.

Gerald


----- Original Message ----- 
From: "Hoffman, Allen" <Allen.Hoffman at HQ.DHS.GOV>
To: "Discussion of the Graphical User Interface, GUI Talk Mailing List" 
<gui-talk at nfbnet.org>
Sent: Tuesday, November 13, 2012 2:24 PM
Subject: Re: [gui-talk] Unable to Access Target.com web Site Using IE 8 With 
XP


> Viruses do propagate.
> It might not be a virus, but seems pretty strange that only a handful of 
> systems with same versions of software would have these results--which are 
> far more virus-like than intentional-like from site owner.
>
> Have you tried browsing from firefox?  If not, why not?
>
>
>
>
> -----Original Message-----
> From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Gerald 
> Levy
> Sent: Tuesday, November 13, 2012 2:15 PM
> To: Discussion of the Graphical User Interface, GUI Talk Mailing List
> Subject: Re: [gui-talk] Unable to Access Target.com web Site Using IE 8 
> With XP
>
>
> Okay, if this is a problem with my system, then how come someone else 
> reported the exact same problem with the Target.com site on the Microsoft 
> support forum last January?
>
> Gerald
>
>
> ----- Original Message -----
> From: "Ray Foret Jr" <rforetjr at att.net>
> To: "Discussion of the Graphical User Interface, GUI Talk Mailing List"
> <gui-talk at nfbnet.org>
> Sent: Tuesday, November 13, 2012 2:02 PM
> Subject: Re: [gui-talk] Unable to Access Target.com web Site Using IE 8 
> With XP
>
>
>>I too suspect a problem with your system.  After all, others here
>>maintain they can access the Target site; and therefore, you might look
>>to the stability and security of your own local system.
>> Sincerely,
>> The Constantly Barefooted Ray!!!
>>
>> Now a very proud and happy Mac user!!!
>>
>> Skype name:
>> barefootedray
>>
>> On Nov 13, 2012, at 12:38 PM, "Hoffman, Allen"
>> <Allen.Hoffman at HQ.DHS.GOV>
>> wrote:
>>
>>> Hi:
>>> I am using ie8 and windows XP and JAWS 13.
>>> Target.com works slowly but does work.
>>>
>>> I suspect you may have a virus of some sort.
>>>
>>>
>>> -----Original Message-----
>>> From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of
>>> Gerald Levy
>>> Sent: Tuesday, November 13, 2012 1:32 PM
>>> To: Discussion of the Graphical User Interface, GUI Talk Mailing List
>>> Subject: Re: [gui-talk] Unable to Access Target.com web Site Using IE
>>> 8 With XP
>>>
>>>
>>> Again, this is not a screen reader issue, because I have the same
>>> problem accessing Target.com using NVDA 2012.3, which is the latest 
>>> version.
>>> What is interesting is that the message that my browser is not
>>> supported appears as soon as I type Target.com into the IE 8 address
>>> bar and hit Enter.  In other words, the nomal Target.com home page
>>> doesn't even have a chance to load; the message that my browser is
>>> not supported comes up immediatley.  So this message is apparently a
>>> warning rather than an error.  It was suggested by someone on another
>>> list that Target may be acting in conjunction with Google to
>>> encourage its customers to upgrade to Google Chrome, which
>>> undoubtedly can access Target.com without any difficulty.  It was
>>> also suggested that some fluky combination of XP Pro and IE 8 is
>>> preventing access to the normal Target.com home page.  I have
>>> actually been experiencing this problem with IE 8 for quite some
>>> time, but only posted about it now because the issue came up on
>> another list.
>>>
>>> Gerald
>>>
>>>
>>> ----- Original Message -----
>>> From: "Steve Jacobson" <steve.jacobson at visi.com>
>>> To: "Discussion of the Graphical User Interface, GUI Talk Mailing List"
>>> <gui-talk at nfbnet.org>
>>> Sent: Tuesday, November 13, 2012 11:29 AM
>>> Subject: Re: [gui-talk] Unable to Access Target.com web Site Using IE
>>> 8 With XP
>>>
>>>
>>>> Gerald,
>>>>
>>>> It was my understanding that the problem with accessing target last
>>>> January was solved by Target at some point.  The fact that you are
>>>> currently having a problem indicates that it was either not solved
>>>> or that they have a recurring problem.  Since some people seem to
>>>> still be able to use Internet Explorer 8, it seems likely that that
>>>> this is some sort of bug rather than a policy that is aimed at IE 8,
>>>> and the fact that you can use FireFox 3.6 would seem to back up my 
>>>> assertion.
>>>> Is there an on-going discussion of this problem on the other list
>>>> you mention, and are you finding that you are unable to access the
>>>> full site?  In other words, is this an error message or a warning 
>>>> message?
>>>> It sounds very much like the little Google promotion for Chrome
>>>> which is displayed on some of their sites even though the sites still 
>>>> work.
>>>> Do you know if using another screen reader with the same version of
>>>> Internet Explorer has an effect?
>>>>
>>>> I was some involved in working with Target when we had the original
>>>> problem, and Target is still making an effort to keep their site
>>>> accessible, so there are places that we can probably raise this, but
>>>> the problem needs to be understood completely.  While it probably
>>>> isn't relevent here, you are going to have to upgrade your screen
>>>> reader at some point.  JFW 9 is getting pretty old.  In actual fact,
>>>> I agree with you that the market is way too loose about requiring
>>>> people to upgrade and not concerned enough with backward
>>>> compatibility.  I think the market is also way too loose about
>>>> releasing things with bugs in it.  Unfortunately, what I think or
>>>> feel doesn't change how the market is, so I have to just deal with it 
>>>> as I can.
>>>>
>>>> Best regards,
>>>>
>>>> Steve Jacobson
>>>>
>>>> On Tue, 13 Nov 2012 07:21:39 -0500, Gerald Levy wrote:
>>>>
>>>>
>>>>> Wait a day?  I was referred to a discussion of this issue on a
>>>>> Microsoft-sponsored forum by someone on another list, and the
>>>>> inability of some IE 8 users to access the Target.com site was
>>>>> reported back in January, so it is a long-standing problem.
>>>>> Unfortunately, the solution provided, which involves tweaking the
>>>>> registry, offerd no guarantee of success.  For the record, I am
>>>>> able to access the Target site using Firefox 3.6, which is
>>>>> certainly "outdated" by Firefox standards.  And I discovered that I
>>>>> can access the mobile version of the Target site at
>>>>> http://m.target.com/mHome without difficulty using IE 8.  But if
>>>>> the inability to access the main Target site by some IE 8 users is
>>>>> a problem at their end, then in the wake of the NFB lawsuit , they
>>>>> have a responsibility to ensure that their primary site continues
>>>>> to remain accessible to all consumers, regardless of their browser
>>>>> preference and OS configuration.
>>>>
>>>>> Gerald
>>>>
>>>>
>>>>> ----- Original Message -----
>>>>> From: "Steve Jacobson" <steve.jacobson at visi.com>
>>>>> To: "Discussion of the Graphical User Interface, GUI Talk Mailing 
>>>>> List"
>>>>> <gui-talk at nfbnet.org>
>>>>> Sent: Monday, November 12, 2012 10:16 PM
>>>>> Subject: Re: [gui-talk] Unable to Access Target.com web Site Using
>>>>> IE
>>>>> 8 With XP
>>>>
>>>>
>>>>>> This happened before within the past year or so and it turned out
>>>>>> to be an error on their site.  I'd give it a day or two to see if
>>>>>> it stays that way.  However, Google Groups are saying that they
>>>>>> won't support IE 8 long, either.  Of course they tell you to
>>>>>> switch to Google Chrome, but it is possible that FireFox might also 
>>>>>> work.
>>>>>>
>>>>>> I think if the Target web site were to stop supporting IE 8 that
>>>>>> it would be a mistake as there are a lot of customers out there
>>>>>> who likely still use it.  For example, my employer requires that
>>>>>> we do not upgrade to a later version.
>>>>>> However, it might be difficult to make a case that this is an
>>>>>> accessibility issue even if their position is not smart.  However,
>>>>>> as I say, wait a day.
>>>>>>
>>>>>> Best regards,
>>>>>>
>>>>>> Steve Jacobson
>>>>>>
>>>>>> On Mon, 12 Nov 2012 17:31:44 -0500, Gerald Levy wrote:
>>>>>>
>>>>>>
>>>>>>> I want to get a head start on my holiday shopping.  But using
>>>>>>> Internet Explorer 8 with XP Pro and JAWS 9, I get the following
>>>>>>> message when I try to
>>>>>> access the Target.com home page at www.target.com:
>>>>>>
>>>>>>> Problems viewing Target.com ?
>>>>>>
>>>>>>> Target Home Page
>>>>>>
>>>>>>> Problems viewing Target.com ?
>>>>>>> It's because your browser isn't supported. Upgrade to one of the
>>>>>>> latest versions listed below to get the most out of your
>>>>>>> Target.com experience.
>>>>>>> list of 3 items
>>>>>>> Click here to download Internet Explorer Click here to download
>>>>>>> Mozilla Firefox Click here to download Google Chrome list end
>>>>>>
>>>>>>> According to Microsoft, IE 8 is the latest version of IE that is
>>>>>>> supported by XP; it does not support IE 9, which is only
>>>>>>> supported by Windows 7 and 8.
>>>>>> Contrary to popular belief, XP is alive and well and still used by
>>>>>> millions of people worldwide, blind and sighted alike.  A few
>>>>>> years ago, the NFB successfully sued Target to force them to make
>>>>>> its web site more blind friendly.  But now, apparently, thousands
>>>>>> of blind computer users who still rely on XP and IE 8 may not be
>>>>>> able to access the Target.com site any longer unless they upgrade
>>>>>> to IE 9 with Windows 7 or 8, or install Firefox, which has a lot
>>>>>> of compatibility problems with JAWS, or Google Chrome, which is
>>>>>> still totally inaccessible with JAWS.  Is the NFB aware of this 
>>>>>> situation?
>>>>>> It seems to me that they have a responsibility to ensure that the
>>>>>> Target site remains accessible to all blind computer users,
>>>>>> regardless of which browser they are using, because they were the
>>>>>> ones who made such a big stink over this issue in the first place.
>>>>>>
>>>>>>>       Gerald
>>>>>>
>>>>>>> _______________________________________________
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>>>>>>> son
>>>>>>> %40visi.com
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
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>>>>
>>>>
>>>>
>>>>
>>>>
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