[gui-talk] Unable to Access Target.com web Site Using IE 8 With XP

Ray Foret Jr rforetjr at att.net
Tue Nov 13 19:28:04 UTC 2012 

Hey, don't take it personally, for goodness sake.  I'm just telling you how I see it.


Sincerely,
The Constantly Barefooted Ray!!!

Now a very proud and happy Mac user!!!

Skype name:
barefootedray

On Nov 13, 2012, at 1:15 PM, "Gerald Levy" <bwaylimited at verizon.net> wrote:

> 
> Okay, if this is a problem with my system, then how come someone else reported the exact same problem with the Target.com site on the Microsoft support forum last January?
> 
> Gerald
> 
> 
> ----- Original Message ----- From: "Ray Foret Jr" <rforetjr at att.net>
> To: "Discussion of the Graphical User Interface, GUI Talk Mailing List" <gui-talk at nfbnet.org>
> Sent: Tuesday, November 13, 2012 2:02 PM
> Subject: Re: [gui-talk] Unable to Access Target.com web Site Using IE 8 With XP
> 
> 
>> I too suspect a problem with your system.  After all, others here maintain they can access the Target site; and therefore, you might look to the stability and security of your own local system.
>> Sincerely,
>> The Constantly Barefooted Ray!!!
>> 
>> Now a very proud and happy Mac user!!!
>> 
>> Skype name:
>> barefootedray
>> 
>> On Nov 13, 2012, at 12:38 PM, "Hoffman, Allen" <Allen.Hoffman at HQ.DHS.GOV> wrote:
>> 
>>> Hi:
>>> I am using ie8 and windows XP and JAWS 13.
>>> Target.com works slowly but does work.
>>> 
>>> I suspect you may have a virus of some sort.
>>> 
>>> 
>>> -----Original Message-----
>>> From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Gerald Levy
>>> Sent: Tuesday, November 13, 2012 1:32 PM
>>> To: Discussion of the Graphical User Interface, GUI Talk Mailing List
>>> Subject: Re: [gui-talk] Unable to Access Target.com web Site Using IE 8 With XP
>>> 
>>> 
>>> Again, this is not a screen reader issue, because I have the same problem accessing Target.com using NVDA 2012.3, which is the latest version. What is interesting is that the message that my browser is not supported appears as soon as I type Target.com into the IE 8 address bar and hit Enter.  In other words, the nomal Target.com home page doesn't even have a chance to load; the message that my browser is not supported comes up immediatley.  So this message is apparently a warning rather than an error.  It was suggested by someone on another list that Target may be acting in conjunction with Google to encourage its customers to upgrade to Google Chrome, which undoubtedly can access Target.com without any difficulty.  It was also suggested that some fluky combination of XP Pro and IE 8 is preventing access to the normal Target.com home page.  I have actually been experiencing this problem with IE 8 for quite some time, but only posted about it now because the issue came up on
>> another list.
>>> 
>>> Gerald
>>> 
>>> 
>>> ----- Original Message -----
>>> From: "Steve Jacobson" <steve.jacobson at visi.com>
>>> To: "Discussion of the Graphical User Interface, GUI Talk Mailing List"
>>> <gui-talk at nfbnet.org>
>>> Sent: Tuesday, November 13, 2012 11:29 AM
>>> Subject: Re: [gui-talk] Unable to Access Target.com web Site Using IE 8 With XP
>>> 
>>> 
>>>> Gerald,
>>>> 
>>>> It was my understanding that the problem with accessing target last
>>>> January was solved by Target at some point.  The fact that you are
>>>> currently having a problem indicates that it was either not solved or
>>>> that they have a recurring problem.  Since some people seem to still
>>>> be able to use Internet Explorer 8, it seems likely that that this is
>>>> some sort of bug rather than a policy that is aimed at IE 8, and the
>>>> fact that you can use FireFox 3.6 would seem to back up my assertion.
>>>> Is there an on-going discussion of this problem on the other list you
>>>> mention, and are you finding that you are unable to access the full
>>>> site?  In other words, is this an error message or a warning message?
>>>> It sounds very much like the little Google promotion for Chrome which
>>>> is displayed on some of their sites even though the sites still work.
>>>> Do you know if using another screen reader with the same version of
>>>> Internet Explorer has an effect?
>>>> 
>>>> I was some involved in working with Target when we had the original
>>>> problem, and Target is still making an effort to keep their site
>>>> accessible, so there are places that we can probably raise this, but
>>>> the problem needs to be understood completely.  While it probably
>>>> isn't relevent here, you are going to have to upgrade your screen
>>>> reader at some point.  JFW 9 is getting pretty old.  In actual fact, I
>>>> agree with you that the market is way too loose about requiring people
>>>> to upgrade and not concerned enough with backward compatibility.  I
>>>> think the market is also way too loose about releasing things with
>>>> bugs in it.  Unfortunately, what I think or feel doesn't change how
>>>> the market is, so I have to just deal with it as I can.
>>>> 
>>>> Best regards,
>>>> 
>>>> Steve Jacobson
>>>> 
>>>> On Tue, 13 Nov 2012 07:21:39 -0500, Gerald Levy wrote:
>>>> 
>>>> 
>>>>> Wait a day?  I was referred to a discussion of this issue on a
>>>>> Microsoft-sponsored forum by someone on another list, and the
>>>>> inability of some IE 8 users to access the Target.com site was
>>>>> reported back in January, so it is a long-standing problem.
>>>>> Unfortunately, the solution provided, which involves tweaking the
>>>>> registry, offerd no guarantee of success.  For the record, I am able
>>>>> to access the Target site using Firefox 3.6, which is certainly
>>>>> "outdated" by Firefox standards.  And I discovered that I can access
>>>>> the mobile version of the Target site at http://m.target.com/mHome
>>>>> without difficulty using IE 8.  But if the inability to access the
>>>>> main Target site by some IE 8 users is a problem at their end, then
>>>>> in the wake of the NFB lawsuit , they have a responsibility to ensure
>>>>> that their primary site continues to remain accessible to all
>>>>> consumers, regardless of their browser preference and OS
>>>>> configuration.
>>>> 
>>>>> Gerald
>>>> 
>>>> 
>>>>> ----- Original Message -----
>>>>> From: "Steve Jacobson" <steve.jacobson at visi.com>
>>>>> To: "Discussion of the Graphical User Interface, GUI Talk Mailing List"
>>>>> <gui-talk at nfbnet.org>
>>>>> Sent: Monday, November 12, 2012 10:16 PM
>>>>> Subject: Re: [gui-talk] Unable to Access Target.com web Site Using IE
>>>>> 8 With XP
>>>> 
>>>> 
>>>>>> This happened before within the past year or so and it turned out to
>>>>>> be an error on their site.  I'd give it a day or two to see if it
>>>>>> stays that way.  However, Google Groups are saying that they won't
>>>>>> support IE 8 long, either.  Of course they tell you to switch to
>>>>>> Google Chrome, but it is possible that FireFox might also work.
>>>>>> 
>>>>>> I think if the Target web site were to stop supporting IE 8 that it
>>>>>> would be a mistake as there are a lot of customers out there who
>>>>>> likely still use it.  For example, my employer requires that we do
>>>>>> not upgrade to a later version.
>>>>>> However, it might be difficult to make a case that this is an
>>>>>> accessibility issue even if their position is not smart.  However,
>>>>>> as I say, wait a day.
>>>>>> 
>>>>>> Best regards,
>>>>>> 
>>>>>> Steve Jacobson
>>>>>> 
>>>>>> On Mon, 12 Nov 2012 17:31:44 -0500, Gerald Levy wrote:
>>>>>> 
>>>>>> 
>>>>>>> I want to get a head start on my holiday shopping.  But using
>>>>>>> Internet Explorer 8 with XP Pro and JAWS 9, I get the following
>>>>>>> message when I try to
>>>>>> access the Target.com home page at www.target.com:
>>>>>> 
>>>>>>> Problems viewing Target.com ?
>>>>>> 
>>>>>>> Target Home Page
>>>>>> 
>>>>>>> Problems viewing Target.com ?
>>>>>>> It's because your browser isn't supported. Upgrade to one of the
>>>>>>> latest versions listed below to get the most out of your Target.com experience.
>>>>>>> list of 3 items
>>>>>>> Click here to download Internet Explorer Click here to download
>>>>>>> Mozilla Firefox Click here to download Google Chrome list end
>>>>>> 
>>>>>>> According to Microsoft, IE 8 is the latest version of IE that is
>>>>>>> supported by XP; it does not support IE 9, which is only supported
>>>>>>> by Windows 7 and 8.
>>>>>> Contrary to popular belief, XP is alive and well and still used by
>>>>>> millions of people worldwide, blind and sighted alike.  A few years
>>>>>> ago, the NFB successfully sued Target to force them to make its web
>>>>>> site more blind friendly.  But now, apparently, thousands of blind
>>>>>> computer users who still rely on XP and IE 8 may not be able to
>>>>>> access the Target.com site any longer unless they upgrade to IE 9
>>>>>> with Windows 7 or 8, or install Firefox, which has a lot of
>>>>>> compatibility problems with JAWS, or Google Chrome, which is still
>>>>>> totally inaccessible with JAWS.  Is the NFB aware of this situation?
>>>>>> It seems to me that they have a responsibility to ensure that the
>>>>>> Target site remains accessible to all blind computer users,
>>>>>> regardless of which browser they are using, because they were the
>>>>>> ones who made such a big stink over this issue in the first place.
>>>>>> 
>>>>>>>      Gerald
>>>>>> 
>>>>>>> _______________________________________________
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>>>>>>> %40visi.com
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
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>>>> 
>>>>> _______________________________________________
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>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
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