[gui-talk] Unable to Access Target.com web Site Using IE 8 With XP

Jude DaShiell jdashiel at shellworld.net
Wed Nov 14 10:38:47 UTC 2012 

Either a security setting or his caches have got corrupted.  Those 
delete files settings in internet explorer and delete caches may need 
exercising along with a full scan of malware antivirus on that machine.  
In fact I would have done all of that before I started this thread.

On Tue, 13 Nov 2012, Mike Freeman wrote:

> Steve:
> 
> As another data point, I just brought up the Target site with IE 8, JAWS 14
> and windows 7 Home Premium. As with XP Pro, IE 7 and JAWS 13 earlier in the
> day, I had absolutely no problem bringing up the site.
> 
> I wonder if there isn't a security setting in Gerald's IE8 that has somehow
> been changed?
> 
> Mike Freeman
> 
> 
> -----Original Message-----
> From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Steve
> Jacobson
> Sent: Tuesday, November 13, 2012 8:15 PM
> To: Discussion of the Graphical User Interface, GUI Talk Mailing List
> Subject: Re: [gui-talk] Unable to Access Target.com web Site Using IE 8 With
> XP
> 
> Gerald,
> 
> I don't want to see people get mad at one another causing this thread to
> spin out of control, so please consider my comments below.
> 
> First, from what I remember about this last January, it is quite possible
> that this is a message that is coming from Target and that it affects only
> certain 
> systems just as you have described.  I do not discount that at all.
> However, your original note seemed to indicate that you could not access the
> page, but 
> I now understand you to be saying that the page does come up.  Still, it is
> worth checking to see if this is a warning of things to come or not.
> 
> However, there are a couple of things than can happen.  First, the fact that
> you can get in with FireFox does not prove it could not be Malware.  For one
> 
> thing, Malware often concentrates on a particular browser.  Again, I'm not
> saying that I am ready to believe this is Malware, but am just pointing out
> that 
> use of Firefox doesn't prove it isn't.  In addition, it would be a great
> Malware scam to put up a message like this and then when you go to download 
> Chrome, they could redirect you to another site.  Malware often configures a
> particular browser to use a sight of theirs as a proxy.  That means they an 
> intercept requests and redirect them.  I think, though, that if this was
> happening to you, you would be noticing other problems.
> 
> Finally, I hacve seen cases where screen readers display text that is not
> actually visible.  The web puts the text there but only makes it visible if
> the right 
> conditions arise.  Again, I don't know if that is what you are seeing or
> not.  It is somewhat unlikely that JFW and NVDA would both respond to it the
> same 
> way, but this is something else to keep in mind.
> 
> It might be worth trying a Google search for part of the exact text to see
> if that finds anything.  If I learn anything more, I'll let you know.  In
> the meantime, 
> this is worth watching, but I don't think that we should pannic just yet
> until we know more for certain.
> 
> Best regards,
> 
> Steve Jacobson
> 
> On Tue, 13 Nov 2012 14:15:21 -0500, Gerald Levy wrote:
> 
> 
> >Okay, if this is a problem with my system, then how come someone else 
> >reported the exact same problem with the Target.com site on the Microsoft 
> >support forum last January?
> 
> >Gerald
> 
> 
> >----- Original Message ----- 
> >From: "Ray Foret Jr" <rforetjr at att.net>
> >To: "Discussion of the Graphical User Interface, GUI Talk Mailing List" 
> ><gui-talk at nfbnet.org>
> >Sent: Tuesday, November 13, 2012 2:02 PM
> >Subject: Re: [gui-talk] Unable to Access Target.com web Site Using IE 8
> With 
> >XP
> 
> 
> >>I too suspect a problem with your system.  After all, others here maintain
> 
> >>they can access the Target site; and therefore, you might look to the 
> >>stability and security of your own local system.
> >> Sincerely,
> >> The Constantly Barefooted Ray!!!
> >>
> >> Now a very proud and happy Mac user!!!
> >>
> >> Skype name:
> >> barefootedray
> >>
> >> On Nov 13, 2012, at 12:38 PM, "Hoffman, Allen" <Allen.Hoffman at HQ.DHS.GOV>
> 
> >> wrote:
> >>
> >>> Hi:
> >>> I am using ie8 and windows XP and JAWS 13.
> >>> Target.com works slowly but does work.
> >>>
> >>> I suspect you may have a virus of some sort.
> >>>
> >>>
> >>> -----Original Message-----
> >>> From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Gerald 
> >>> Levy
> >>> Sent: Tuesday, November 13, 2012 1:32 PM
> >>> To: Discussion of the Graphical User Interface, GUI Talk Mailing List
> >>> Subject: Re: [gui-talk] Unable to Access Target.com web Site Using IE 8 
> >>> With XP
> >>>
> >>>
> >>> Again, this is not a screen reader issue, because I have the same
> problem 
> >>> accessing Target.com using NVDA 2012.3, which is the latest version. 
> >>> What is interesting is that the message that my browser is not supported
> 
> >>> appears as soon as I type Target.com into the IE 8 address bar and hit 
> >>> Enter.  In other words, the nomal Target.com home page doesn't even have
> 
> >>> a chance to load; the message that my browser is not supported comes up 
> >>> immediatley.  So this message is apparently a warning rather than an 
> >>> error.  It was suggested by someone on another list that Target may be 
> >>> acting in conjunction with Google to encourage its customers to upgrade 
> >>> to Google Chrome, which undoubtedly can access Target.com without any 
> >>> difficulty.  It was also suggested that some fluky combination of XP Pro
> 
> >>> and IE 8 is preventing access to the normal Target.com home page.  I
> have 
> >>> actually been experiencing this problem with IE 8 for quite some time, 
> >>> but only posted about it now because the issue came up on
> >> another list.
> >>>
> >>> Gerald
> >>>
> >>>
> >>> ----- Original Message -----
> >>> From: "Steve Jacobson" <steve.jacobson at visi.com>
> >>> To: "Discussion of the Graphical User Interface, GUI Talk Mailing List"
> >>> <gui-talk at nfbnet.org>
> >>> Sent: Tuesday, November 13, 2012 11:29 AM
> >>> Subject: Re: [gui-talk] Unable to Access Target.com web Site Using IE 8 
> >>> With XP
> >>>
> >>>
> >>>> Gerald,
> >>>>
> >>>> It was my understanding that the problem with accessing target last
> >>>> January was solved by Target at some point.  The fact that you are
> >>>> currently having a problem indicates that it was either not solved or
> >>>> that they have a recurring problem.  Since some people seem to still
> >>>> be able to use Internet Explorer 8, it seems likely that that this is
> >>>> some sort of bug rather than a policy that is aimed at IE 8, and the
> >>>> fact that you can use FireFox 3.6 would seem to back up my assertion.
> >>>> Is there an on-going discussion of this problem on the other list you
> >>>> mention, and are you finding that you are unable to access the full
> >>>> site?  In other words, is this an error message or a warning message?
> >>>> It sounds very much like the little Google promotion for Chrome which
> >>>> is displayed on some of their sites even though the sites still work.
> >>>> Do you know if using another screen reader with the same version of
> >>>> Internet Explorer has an effect?
> >>>>
> >>>> I was some involved in working with Target when we had the original
> >>>> problem, and Target is still making an effort to keep their site
> >>>> accessible, so there are places that we can probably raise this, but
> >>>> the problem needs to be understood completely.  While it probably
> >>>> isn't relevent here, you are going to have to upgrade your screen
> >>>> reader at some point.  JFW 9 is getting pretty old.  In actual fact, I
> >>>> agree with you that the market is way too loose about requiring people
> >>>> to upgrade and not concerned enough with backward compatibility.  I
> >>>> think the market is also way too loose about releasing things with
> >>>> bugs in it.  Unfortunately, what I think or feel doesn't change how
> >>>> the market is, so I have to just deal with it as I can.
> >>>>
> >>>> Best regards,
> >>>>
> >>>> Steve Jacobson
> >>>>
> >>>> On Tue, 13 Nov 2012 07:21:39 -0500, Gerald Levy wrote:
> >>>>
> >>>>
> >>>>> Wait a day?  I was referred to a discussion of this issue on a
> >>>>> Microsoft-sponsored forum by someone on another list, and the
> >>>>> inability of some IE 8 users to access the Target.com site was
> >>>>> reported back in January, so it is a long-standing problem.
> >>>>> Unfortunately, the solution provided, which involves tweaking the
> >>>>> registry, offerd no guarantee of success.  For the record, I am able
> >>>>> to access the Target site using Firefox 3.6, which is certainly
> >>>>> "outdated" by Firefox standards.  And I discovered that I can access
> >>>>> the mobile version of the Target site at http://m.target.com/mHome
> >>>>> without difficulty using IE 8.  But if the inability to access the
> >>>>> main Target site by some IE 8 users is a problem at their end, then
> >>>>> in the wake of the NFB lawsuit , they have a responsibility to ensure
> >>>>> that their primary site continues to remain accessible to all
> >>>>> consumers, regardless of their browser preference and OS
> >>>>> configuration.
> >>>>
> >>>>> Gerald
> >>>>
> >>>>
> >>>>> ----- Original Message -----
> >>>>> From: "Steve Jacobson" <steve.jacobson at visi.com>
> >>>>> To: "Discussion of the Graphical User Interface, GUI Talk Mailing
> List"
> >>>>> <gui-talk at nfbnet.org>
> >>>>> Sent: Monday, November 12, 2012 10:16 PM
> >>>>> Subject: Re: [gui-talk] Unable to Access Target.com web Site Using IE
> >>>>> 8 With XP
> >>>>
> >>>>
> >>>>>> This happened before within the past year or so and it turned out to
> >>>>>> be an error on their site.  I'd give it a day or two to see if it
> >>>>>> stays that way.  However, Google Groups are saying that they won't
> >>>>>> support IE 8 long, either.  Of course they tell you to switch to
> >>>>>> Google Chrome, but it is possible that FireFox might also work.
> >>>>>>
> >>>>>> I think if the Target web site were to stop supporting IE 8 that it
> >>>>>> would be a mistake as there are a lot of customers out there who
> >>>>>> likely still use it.  For example, my employer requires that we do
> >>>>>> not upgrade to a later version.
> >>>>>> However, it might be difficult to make a case that this is an
> >>>>>> accessibility issue even if their position is not smart.  However,
> >>>>>> as I say, wait a day.
> >>>>>>
> >>>>>> Best regards,
> >>>>>>
> >>>>>> Steve Jacobson
> >>>>>>
> >>>>>> On Mon, 12 Nov 2012 17:31:44 -0500, Gerald Levy wrote:
> >>>>>>
> >>>>>>
> >>>>>>> I want to get a head start on my holiday shopping.  But using
> >>>>>>> Internet Explorer 8 with XP Pro and JAWS 9, I get the following
> >>>>>>> message when I try to
> >>>>>> access the Target.com home page at www.target.com:
> >>>>>>
> >>>>>>> Problems viewing Target.com ?
> >>>>>>
> >>>>>>> Target Home Page
> >>>>>>
> >>>>>>> Problems viewing Target.com ?
> >>>>>>> It's because your browser isn't supported. Upgrade to one of the
> >>>>>>> latest versions listed below to get the most out of your Target.com 
> >>>>>>> experience.
> >>>>>>> list of 3 items
> >>>>>>> Click here to download Internet Explorer Click here to download
> >>>>>>> Mozilla Firefox Click here to download Google Chrome list end
> >>>>>>
> >>>>>>> According to Microsoft, IE 8 is the latest version of IE that is
> >>>>>>> supported by XP; it does not support IE 9, which is only supported
> >>>>>>> by Windows 7 and 8.
> >>>>>> Contrary to popular belief, XP is alive and well and still used by
> >>>>>> millions of people worldwide, blind and sighted alike.  A few years
> >>>>>> ago, the NFB successfully sued Target to force them to make its web
> >>>>>> site more blind friendly.  But now, apparently, thousands of blind
> >>>>>> computer users who still rely on XP and IE 8 may not be able to
> >>>>>> access the Target.com site any longer unless they upgrade to IE 9
> >>>>>> with Windows 7 or 8, or install Firefox, which has a lot of
> >>>>>> compatibility problems with JAWS, or Google Chrome, which is still
> >>>>>> totally inaccessible with JAWS.  Is the NFB aware of this situation?
> >>>>>> It seems to me that they have a responsibility to ensure that the
> >>>>>> Target site remains accessible to all blind computer users,
> >>>>>> regardless of which browser they are using, because they were the
> >>>>>> ones who made such a big stink over this issue in the first place.
> >>>>>>
> >>>>>>>       Gerald
> >>>>>>
> >>>>>>> _______________________________________________
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> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
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jude <jdashiel at shellworld.net>
Adobe fiend for failing to Flash

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