[gui-talk] Unable to Access Target.com web Site Using IE 8 With XP

Gerald Levy bwaylimited at verizon.net
Wed Nov 14 12:10:26 UTC 2012 

Well, I did do all that before I started this thread.  Again, this problem 
has been widely reported on other forums, so I am not the only one who is 
experiencing it.  And I have not seen this problem discussed in connection 
with any other shopping site; it appears to be unique to Target, so the onus 
may be on them.

Gerald


----- Original Message ----- 
From: "Jude DaShiell" <jdashiel at shellworld.net>
To: "Discussion of the Graphical User Interface, GUI Talk Mailing List" 
<gui-talk at nfbnet.org>
Sent: Wednesday, November 14, 2012 5:38 AM
Subject: Re: [gui-talk] Unable to Access Target.com web Site Using IE 8 With 
XP


> Either a security setting or his caches have got corrupted.  Those
> delete files settings in internet explorer and delete caches may need
> exercising along with a full scan of malware antivirus on that machine.
> In fact I would have done all of that before I started this thread.
>
> On Tue, 13 Nov 2012, Mike Freeman wrote:
>
>> Steve:
>>
>> As another data point, I just brought up the Target site with IE 8, JAWS 
>> 14
>> and windows 7 Home Premium. As with XP Pro, IE 7 and JAWS 13 earlier in 
>> the
>> day, I had absolutely no problem bringing up the site.
>>
>> I wonder if there isn't a security setting in Gerald's IE8 that has 
>> somehow
>> been changed?
>>
>> Mike Freeman
>>
>>
>> -----Original Message-----
>> From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Steve
>> Jacobson
>> Sent: Tuesday, November 13, 2012 8:15 PM
>> To: Discussion of the Graphical User Interface, GUI Talk Mailing List
>> Subject: Re: [gui-talk] Unable to Access Target.com web Site Using IE 8 
>> With
>> XP
>>
>> Gerald,
>>
>> I don't want to see people get mad at one another causing this thread to
>> spin out of control, so please consider my comments below.
>>
>> First, from what I remember about this last January, it is quite possible
>> that this is a message that is coming from Target and that it affects 
>> only
>> certain
>> systems just as you have described.  I do not discount that at all.
>> However, your original note seemed to indicate that you could not access 
>> the
>> page, but
>> I now understand you to be saying that the page does come up.  Still, it 
>> is
>> worth checking to see if this is a warning of things to come or not.
>>
>> However, there are a couple of things than can happen.  First, the fact 
>> that
>> you can get in with FireFox does not prove it could not be Malware.  For 
>> one
>>
>> thing, Malware often concentrates on a particular browser.  Again, I'm 
>> not
>> saying that I am ready to believe this is Malware, but am just pointing 
>> out
>> that
>> use of Firefox doesn't prove it isn't.  In addition, it would be a great
>> Malware scam to put up a message like this and then when you go to 
>> download
>> Chrome, they could redirect you to another site.  Malware often 
>> configures a
>> particular browser to use a sight of theirs as a proxy.  That means they 
>> an
>> intercept requests and redirect them.  I think, though, that if this was
>> happening to you, you would be noticing other problems.
>>
>> Finally, I hacve seen cases where screen readers display text that is not
>> actually visible.  The web puts the text there but only makes it visible 
>> if
>> the right
>> conditions arise.  Again, I don't know if that is what you are seeing or
>> not.  It is somewhat unlikely that JFW and NVDA would both respond to it 
>> the
>> same
>> way, but this is something else to keep in mind.
>>
>> It might be worth trying a Google search for part of the exact text to 
>> see
>> if that finds anything.  If I learn anything more, I'll let you know.  In
>> the meantime,
>> this is worth watching, but I don't think that we should pannic just yet
>> until we know more for certain.
>>
>> Best regards,
>>
>> Steve Jacobson
>>
>> On Tue, 13 Nov 2012 14:15:21 -0500, Gerald Levy wrote:
>>
>>
>> >Okay, if this is a problem with my system, then how come someone else
>> >reported the exact same problem with the Target.com site on the 
>> >Microsoft
>> >support forum last January?
>>
>> >Gerald
>>
>>
>> >----- Original Message ----- 
>> >From: "Ray Foret Jr" <rforetjr at att.net>
>> >To: "Discussion of the Graphical User Interface, GUI Talk Mailing List"
>> ><gui-talk at nfbnet.org>
>> >Sent: Tuesday, November 13, 2012 2:02 PM
>> >Subject: Re: [gui-talk] Unable to Access Target.com web Site Using IE 8
>> With
>> >XP
>>
>>
>> >>I too suspect a problem with your system.  After all, others here 
>> >>maintain
>>
>> >>they can access the Target site; and therefore, you might look to the
>> >>stability and security of your own local system.
>> >> Sincerely,
>> >> The Constantly Barefooted Ray!!!
>> >>
>> >> Now a very proud and happy Mac user!!!
>> >>
>> >> Skype name:
>> >> barefootedray
>> >>
>> >> On Nov 13, 2012, at 12:38 PM, "Hoffman, Allen" 
>> >> <Allen.Hoffman at HQ.DHS.GOV>
>>
>> >> wrote:
>> >>
>> >>> Hi:
>> >>> I am using ie8 and windows XP and JAWS 13.
>> >>> Target.com works slowly but does work.
>> >>>
>> >>> I suspect you may have a virus of some sort.
>> >>>
>> >>>
>> >>> -----Original Message-----
>> >>> From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of 
>> >>> Gerald
>> >>> Levy
>> >>> Sent: Tuesday, November 13, 2012 1:32 PM
>> >>> To: Discussion of the Graphical User Interface, GUI Talk Mailing List
>> >>> Subject: Re: [gui-talk] Unable to Access Target.com web Site Using IE 
>> >>> 8
>> >>> With XP
>> >>>
>> >>>
>> >>> Again, this is not a screen reader issue, because I have the same
>> problem
>> >>> accessing Target.com using NVDA 2012.3, which is the latest version.
>> >>> What is interesting is that the message that my browser is not 
>> >>> supported
>>
>> >>> appears as soon as I type Target.com into the IE 8 address bar and 
>> >>> hit
>> >>> Enter.  In other words, the nomal Target.com home page doesn't even 
>> >>> have
>>
>> >>> a chance to load; the message that my browser is not supported comes 
>> >>> up
>> >>> immediatley.  So this message is apparently a warning rather than an
>> >>> error.  It was suggested by someone on another list that Target may 
>> >>> be
>> >>> acting in conjunction with Google to encourage its customers to 
>> >>> upgrade
>> >>> to Google Chrome, which undoubtedly can access Target.com without any
>> >>> difficulty.  It was also suggested that some fluky combination of XP 
>> >>> Pro
>>
>> >>> and IE 8 is preventing access to the normal Target.com home page.  I
>> have
>> >>> actually been experiencing this problem with IE 8 for quite some 
>> >>> time,
>> >>> but only posted about it now because the issue came up on
>> >> another list.
>> >>>
>> >>> Gerald
>> >>>
>> >>>
>> >>> ----- Original Message -----
>> >>> From: "Steve Jacobson" <steve.jacobson at visi.com>
>> >>> To: "Discussion of the Graphical User Interface, GUI Talk Mailing 
>> >>> List"
>> >>> <gui-talk at nfbnet.org>
>> >>> Sent: Tuesday, November 13, 2012 11:29 AM
>> >>> Subject: Re: [gui-talk] Unable to Access Target.com web Site Using IE 
>> >>> 8
>> >>> With XP
>> >>>
>> >>>
>> >>>> Gerald,
>> >>>>
>> >>>> It was my understanding that the problem with accessing target last
>> >>>> January was solved by Target at some point.  The fact that you are
>> >>>> currently having a problem indicates that it was either not solved 
>> >>>> or
>> >>>> that they have a recurring problem.  Since some people seem to still
>> >>>> be able to use Internet Explorer 8, it seems likely that that this 
>> >>>> is
>> >>>> some sort of bug rather than a policy that is aimed at IE 8, and the
>> >>>> fact that you can use FireFox 3.6 would seem to back up my 
>> >>>> assertion.
>> >>>> Is there an on-going discussion of this problem on the other list 
>> >>>> you
>> >>>> mention, and are you finding that you are unable to access the full
>> >>>> site?  In other words, is this an error message or a warning 
>> >>>> message?
>> >>>> It sounds very much like the little Google promotion for Chrome 
>> >>>> which
>> >>>> is displayed on some of their sites even though the sites still 
>> >>>> work.
>> >>>> Do you know if using another screen reader with the same version of
>> >>>> Internet Explorer has an effect?
>> >>>>
>> >>>> I was some involved in working with Target when we had the original
>> >>>> problem, and Target is still making an effort to keep their site
>> >>>> accessible, so there are places that we can probably raise this, but
>> >>>> the problem needs to be understood completely.  While it probably
>> >>>> isn't relevent here, you are going to have to upgrade your screen
>> >>>> reader at some point.  JFW 9 is getting pretty old.  In actual fact, 
>> >>>> I
>> >>>> agree with you that the market is way too loose about requiring 
>> >>>> people
>> >>>> to upgrade and not concerned enough with backward compatibility.  I
>> >>>> think the market is also way too loose about releasing things with
>> >>>> bugs in it.  Unfortunately, what I think or feel doesn't change how
>> >>>> the market is, so I have to just deal with it as I can.
>> >>>>
>> >>>> Best regards,
>> >>>>
>> >>>> Steve Jacobson
>> >>>>
>> >>>> On Tue, 13 Nov 2012 07:21:39 -0500, Gerald Levy wrote:
>> >>>>
>> >>>>
>> >>>>> Wait a day?  I was referred to a discussion of this issue on a
>> >>>>> Microsoft-sponsored forum by someone on another list, and the
>> >>>>> inability of some IE 8 users to access the Target.com site was
>> >>>>> reported back in January, so it is a long-standing problem.
>> >>>>> Unfortunately, the solution provided, which involves tweaking the
>> >>>>> registry, offerd no guarantee of success.  For the record, I am 
>> >>>>> able
>> >>>>> to access the Target site using Firefox 3.6, which is certainly
>> >>>>> "outdated" by Firefox standards.  And I discovered that I can 
>> >>>>> access
>> >>>>> the mobile version of the Target site at http://m.target.com/mHome
>> >>>>> without difficulty using IE 8.  But if the inability to access the
>> >>>>> main Target site by some IE 8 users is a problem at their end, then
>> >>>>> in the wake of the NFB lawsuit , they have a responsibility to 
>> >>>>> ensure
>> >>>>> that their primary site continues to remain accessible to all
>> >>>>> consumers, regardless of their browser preference and OS
>> >>>>> configuration.
>> >>>>
>> >>>>> Gerald
>> >>>>
>> >>>>
>> >>>>> ----- Original Message -----
>> >>>>> From: "Steve Jacobson" <steve.jacobson at visi.com>
>> >>>>> To: "Discussion of the Graphical User Interface, GUI Talk Mailing
>> List"
>> >>>>> <gui-talk at nfbnet.org>
>> >>>>> Sent: Monday, November 12, 2012 10:16 PM
>> >>>>> Subject: Re: [gui-talk] Unable to Access Target.com web Site Using 
>> >>>>> IE
>> >>>>> 8 With XP
>> >>>>
>> >>>>
>> >>>>>> This happened before within the past year or so and it turned out 
>> >>>>>> to
>> >>>>>> be an error on their site.  I'd give it a day or two to see if it
>> >>>>>> stays that way.  However, Google Groups are saying that they won't
>> >>>>>> support IE 8 long, either.  Of course they tell you to switch to
>> >>>>>> Google Chrome, but it is possible that FireFox might also work.
>> >>>>>>
>> >>>>>> I think if the Target web site were to stop supporting IE 8 that 
>> >>>>>> it
>> >>>>>> would be a mistake as there are a lot of customers out there who
>> >>>>>> likely still use it.  For example, my employer requires that we do
>> >>>>>> not upgrade to a later version.
>> >>>>>> However, it might be difficult to make a case that this is an
>> >>>>>> accessibility issue even if their position is not smart.  However,
>> >>>>>> as I say, wait a day.
>> >>>>>>
>> >>>>>> Best regards,
>> >>>>>>
>> >>>>>> Steve Jacobson
>> >>>>>>
>> >>>>>> On Mon, 12 Nov 2012 17:31:44 -0500, Gerald Levy wrote:
>> >>>>>>
>> >>>>>>
>> >>>>>>> I want to get a head start on my holiday shopping.  But using
>> >>>>>>> Internet Explorer 8 with XP Pro and JAWS 9, I get the following
>> >>>>>>> message when I try to
>> >>>>>> access the Target.com home page at www.target.com:
>> >>>>>>
>> >>>>>>> Problems viewing Target.com ?
>> >>>>>>
>> >>>>>>> Target Home Page
>> >>>>>>
>> >>>>>>> Problems viewing Target.com ?
>> >>>>>>> It's because your browser isn't supported. Upgrade to one of the
>> >>>>>>> latest versions listed below to get the most out of your 
>> >>>>>>> Target.com
>> >>>>>>> experience.
>> >>>>>>> list of 3 items
>> >>>>>>> Click here to download Internet Explorer Click here to download
>> >>>>>>> Mozilla Firefox Click here to download Google Chrome list end
>> >>>>>>
>> >>>>>>> According to Microsoft, IE 8 is the latest version of IE that is
>> >>>>>>> supported by XP; it does not support IE 9, which is only 
>> >>>>>>> supported
>> >>>>>>> by Windows 7 and 8.
>> >>>>>> Contrary to popular belief, XP is alive and well and still used by
>> >>>>>> millions of people worldwide, blind and sighted alike.  A few 
>> >>>>>> years
>> >>>>>> ago, the NFB successfully sued Target to force them to make its 
>> >>>>>> web
>> >>>>>> site more blind friendly.  But now, apparently, thousands of blind
>> >>>>>> computer users who still rely on XP and IE 8 may not be able to
>> >>>>>> access the Target.com site any longer unless they upgrade to IE 9
>> >>>>>> with Windows 7 or 8, or install Firefox, which has a lot of
>> >>>>>> compatibility problems with JAWS, or Google Chrome, which is still
>> >>>>>> totally inaccessible with JAWS.  Is the NFB aware of this 
>> >>>>>> situation?
>> >>>>>> It seems to me that they have a responsibility to ensure that the
>> >>>>>> Target site remains accessible to all blind computer users,
>> >>>>>> regardless of which browser they are using, because they were the
>> >>>>>> ones who made such a big stink over this issue in the first place.
>> >>>>>>
>> >>>>>>>       Gerald
>> >>>>>>
>> >>>>>>> _______________________________________________
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>> >>>>>>
>> >>>>>>
>> >>>>>>
>> >>>>>>
>> >>>>>>
>> >>>>>>
>> >>>>>>
>> >>>>>>
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>
> ---------------------------------------------------------------------------
> jude <jdashiel at shellworld.net>
> Adobe fiend for failing to Flash
>
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