[gui-talk] Word and Outlook 2013

Alan Schlank aschlank at verizon.net
Wed Nov 18 22:50:31 UTC 2015


Hi,


One of the first things to know is how much memory is on your computer.
Jaws, Magic, and apps can use it up quickly. The more the better.

Best,
Alan

-----Original Message-----
From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Susan Kelly
via gui-talk
Sent: Wednesday, November 18, 2015 4:01 PM
To: (gui-talk at nfbnet.org)
Cc: Susan Kelly
Subject: [gui-talk] Word and Outlook 2013

My employer (a county government) has never been able to get any assistive
technology to work with our Microsoft-based network, despite over 6 years of
efforts.  As a result, I will eventually be getting an office-issued iPad
Pro, since I already use my personal iPad to do most everything that does
not require direct network access.  Unfortunately, there are still things
that have to be done on the network computer.  Both Outlook and Word, and
often the computer itself, crash every 10 minutes or less, which seriously
reduces my ability to get work out quickly - or at all, in some cases.  IT
insists nothing is wrong with the computer or the Microsoft programs on it.
I have been assured that the assistive technology (JAWS and MAGic at this
point) are Enterprise versions and properly installed on the network.

Until the iPad Pro arrives, and IT agrees to allow it modified network
access, does anyone have any ideas how to at least stop the Microsoft
programs from crashing constantly?  My back-up has been to type everything
on Notepad, copy it to a Word our Outlook document, and not delete the
Notepad draft until things finally save.  Any other ideas?  I run both JAWS
and MAGic, and need at least one of them on at all times.  I can
theoretically do some things visually, providing the magnification is set to
HUGE and keep my nose to the surface of the monitor, but I have not been
able to get a better result by turning either one or the other program off.
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