[gui-talk] Word and Outlook 2013

[Steve Jacobson]

Susan,

I know you are getting some other responses, and taking up Stephen Guerra's
offer to talk is a good idea.  I have had some problems with crashes with
Office 2013, but your experience truly does not seem typical.  However, one
would really need more specifics of your installation to know what to
suggest.  As Stephen said, if you are accessing data and running software
from a network, and if you are also running JAWZS from a network, there are
many variables that can cause a problem.  You really need to resolve this
because using an iPAD is only going to be a partial solution.  I'm not
saying that iPad's can't do the job, they are very good, but it will always
be problematic to use an approach that is different than that of your
co-workers.  You really need to work with someone who knows assistive
technology software and who also has some familiarity with the business
software you are using.  Freedom Scientific should also be involved since
JAWS and MAGic are both their products, although I have sometimes heard it
isn't easy to get help from them.  Six years is too long for this to go on,
and I believe you can get to a better place with this if you get the right
people involved.

Best regards,

Steve Jacobson

-----Original Message-----
From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Stephen
Guerra via gui-talk
Sent: Wednesday, November 18, 2015 10:33 PM
To: 'Discussion of the Graphical User Interface, GUI Talk Mailing List'
<gui-talk at nfbnet.org>
Cc: Stephen Guerra <guerra.stephen.mn at gmail.com>
Subject: Re: [gui-talk] Word and Outlook 2013

Is your use of Word or Outlook also from the server or do you have them
locally installed on your PC?

It might be better to set you up a icon on your desktop to connect to the
network once you have logged on locally to the computer, but this would
require Jaws to be locally installed on your machine as well as Magic.

If you would like, contact me off List at: gaccesstt at gmail.com


-----Original Message-----
From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Susan Kelly
via gui-talk
Sent: Wednesday, November 18, 2015 3:01 PM
To: (gui-talk at nfbnet.org) <gui-talk at nfbnet.org>
Cc: Susan Kelly <Susan.Kelly at pima.gov>
Subject: [gui-talk] Word and Outlook 2013

My employer (a county government) has never been able to get any assistive
technology to work with our Microsoft-based network, despite over 6 years of
efforts.  As a result, I will eventually be getting an office-issued iPad
Pro, since I already use my personal iPad to do most everything that does
not require direct network access.  Unfortunately, there are still things
that have to be done on the network computer.  Both Outlook and Word, and
often the computer itself, crash every 10 minutes or less, which seriously
reduces my ability to get work out quickly - or at all, in some cases.  IT
insists nothing is wrong with the computer or the Microsoft programs on it.
I have been assured that the assistive technology (JAWS and MAGic at this
point) are Enterprise versions and properly installed on the network.

Until the iPad Pro arrives, and IT agrees to allow it modified network
access, does anyone have any ideas how to at least stop the Microsoft
programs from crashing constantly?  My back-up has been to type everything
on Notepad, copy it to a Word our Outlook document, and not delete the
Notepad draft until things finally save.  Any other ideas?  I run both JAWS
and MAGic, and need at least one of them on at all times.  I can
theoretically do some things visually, providing the magnification is set to
HUGE and keep my nose to the surface of the monitor, but I have not been
able to get a better result by turning either one or the other program off.
_______________________________________________
gui-talk mailing list
gui-talk at nfbnet.org
http://nfbnet.org/mailman/listinfo/gui-talk_nfbnet.org
To unsubscribe, change your list options or get your account info for
gui-talk:
http://nfbnet.org/mailman/options/gui-talk_nfbnet.org/guerra.stephen.mn%40gm
ail.com


_______________________________________________
gui-talk mailing list
gui-talk at nfbnet.org
http://nfbnet.org/mailman/listinfo/gui-talk_nfbnet.org
To unsubscribe, change your list options or get your account info for
gui-talk:
http://nfbnet.org/mailman/options/gui-talk_nfbnet.org/steve.jacobson%40visi.
com