[gui-talk] Help Needed with Strange JAWS and Word Problem

[David Andrews]

Steve, I don't know the answer to your question. I did see one thing 
that you could change, as a test, in quick settings, and see what it 
does.  Go to quick settings, when in word, insert-v then down arrow 
to layout, simple is the default, screen is the other choice.  I 
don't know what it will do... but worth a try.

Dave

At 09:30 PM 12/2/2016, you wrote:
>Okay JAWS users, I am having a strange problem that I don't understand.  I
>have a document arranged such that there are three sets of data on a page,
>each in a large table cell.  This design has to do with how mail merges
>work.  Anyway, when I use JAWS, the third set of data goes to a second page.
>If I leave Word running and switch to either NVDA or Window-Eyes, all three
>sets of data fit on one page.  Also, the position from the top of the page
>that is given by JAWS is somewhat higher than the position in inches from
>the top given by Window-Eyes.  I tend to trust the Window-Eyes position
>because when I change the top margin, the Window-Eyes position reflected the
>change while the JAWS position seemed not to.  Therefore, JAWS seems to be
>changing a Word setting that also affects page formatting.  Does anyone know
>what is happening?
>
>While I am sure I could change something to get this particular document to
>work, this document is generated from a mail merge and I am working with
>some other documents including mailing labels that have exhibited something
>similar.  Therefore, I need to get to the bottom of why the screen reader
>being used should affect this.  This is using the Print View and Word 2016
>and JAWS 18 but I observed some of this with JAWS 17 and Word 2013 as well.
>Any thoughts?
>
>Best regards,
>
>Steve Jacobson