[gui-talk] Help Needed with Strange JAWS and Word Problem

[Jonathan Cohn]

Interesting it might be worthwhile asking FS directly? I believe that 16 and higher prefer UIA over MSAA when both are available. Though for Office products I think JAWS and WindowEyes make extensive use of office's scripting objects and do not rely as heavily on the accessibility API's.

How does NVDA handle the document in question?

  
		Best wishes,

Jonathan Cohn 



> On Dec 3, 2016, at 10:34 AM, Steve Jacobson via gui-talk <gui-talk at nfbnet.org> wrote:
> 
> Hi,
> 
> Well, here is a minor update.  The problem I am having with JAWS causing the
> page format in Word to change appears to have started with JAWS 16.  JAWS 15
> is showing the same values for the distance from the top of the page as does
> Window-Eyes, and I get three sets of data per page as I would expect.  With
> JAWS 16, 17, and 18, without changing anything else, I only get two sets of
> data per page and the distance from the top of the page is higher.  I am now
> looking at whether there are differences in settings that might be affecting
> this.  I have already checked the Windows System Settings in the BASIC tap
> of the JAWS Option menu and those settings are the same.  I would really
> appreciate any information about JAWS settings that might affect Word's page
> format.  This is really annoying.
> 
> Best regards,
> 
> Steve Jacobson
> 
> -----Original Message-----
> From: Steve Jacobson [mailto:steve.jacobson at visi.com] 
> Sent: Friday, December 02, 2016 10:26 PM
> To: 'Discussion of the Graphical User Interface, GUI Talk Mailing List'
> <gui-talk at nfbnet.org>
> Subject: RE: [gui-talk] Help Needed with Strange JAWS and Word Problem
> 
> Dave,
> 
> Thanks for the idea.  I tend to forget about quick settings.  No luck,
> though but worth a try.
> 
> Best regards,
> 
> Steve Jacobson
> 
> 
> -----Original Message-----
> From: David Andrews [mailto:dandrews at visi.com] 
> Sent: Friday, December 02, 2016 10:19 PM
> To: steve.jacobson at visi.com; Discussion of the Graphical User Interface, GUI
> Talk Mailing List <gui-talk at nfbnet.org>
> Subject: Re: [gui-talk] Help Needed with Strange JAWS and Word Problem
> 
> Steve, I don't know the answer to your question. I did see one thing 
> that you could change, as a test, in quick settings, and see what it 
> does.  Go to quick settings, when in word, insert-v then down arrow 
> to layout, simple is the default, screen is the other choice.  I 
> don't know what it will do... but worth a try.
> 
> Dave
> 
> At 09:30 PM 12/2/2016, you wrote:
>> Okay JAWS users, I am having a strange problem that I don't understand.  I
>> have a document arranged such that there are three sets of data on a page,
>> each in a large table cell.  This design has to do with how mail merges
>> work.  Anyway, when I use JAWS, the third set of data goes to a second
> page.
>> If I leave Word running and switch to either NVDA or Window-Eyes, all three
>> sets of data fit on one page.  Also, the position from the top of the page
>> that is given by JAWS is somewhat higher than the position in inches from
>> the top given by Window-Eyes.  I tend to trust the Window-Eyes position
>> because when I change the top margin, the Window-Eyes position reflected
> the
>> change while the JAWS position seemed not to.  Therefore, JAWS seems to be
>> changing a Word setting that also affects page formatting.  Does anyone
> know
>> what is happening?
>> 
>> While I am sure I could change something to get this particular document to
>> work, this document is generated from a mail merge and I am working with
>> some other documents including mailing labels that have exhibited something
>> similar.  Therefore, I need to get to the bottom of why the screen reader
>> being used should affect this.  This is using the Print View and Word 2016
>> and JAWS 18 but I observed some of this with JAWS 17 and Word 2013 as well.
>> Any thoughts?
>> 
>> Best regards,
>> 
>> Steve Jacobson
> 
> 
> 
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