[gui-talk] Help Needed with Strange JAWS and Word Problem

Sat Dec 3 17:30:17 UTC 2016

OK, now I have truly read the issue. When copying / pasting there is an option to keep source formatting or use document formatting. I wonder if somehow JAWS is effecting this value. Try looking at the merged in data alook for font size and type and see if they are different between the document created using JAWS and the document created using WindowEyes.

You might also look at the style being used on the merged in data and the area around it. Don't forget that sometimes Word will try to change style based on keyboard input for example from normal to list item.
 m
		Best wishes,

Jonathan

> On Dec 2, 2016, at 11:25 PM, Steve Jacobson via gui-talk <gui-talk at nfbnet.org> wrote:
> 
> Dave,
> 
> Thanks for the idea.  I tend to forget about quick settings.  No luck,
> though but worth a try.
> 
> Best regards,
> 
> Steve Jacobson
> 
> 
> -----Original Message-----
> From: David Andrews [mailto:dandrews at visi.com] 
> Sent: Friday, December 02, 2016 10:19 PM
> To: steve.jacobson at visi.com; Discussion of the Graphical User Interface, GUI
> Talk Mailing List <gui-talk at nfbnet.org>
> Subject: Re: [gui-talk] Help Needed with Strange JAWS and Word Problem
> 
> Steve, I don't know the answer to your question. I did see one thing 
> that you could change, as a test, in quick settings, and see what it 
> does.  Go to quick settings, when in word, insert-v then down arrow 
> to layout, simple is the default, screen is the other choice.  I 
> don't know what it will do... but worth a try.
> 
> Dave
> 
> At 09:30 PM 12/2/2016, you wrote:
>> Okay JAWS users, I am having a strange problem that I don't understand.  I
>> have a document arranged such that there are three sets of data on a page,
>> each in a large table cell.  This design has to do with how mail merges
>> work.  Anyway, when I use JAWS, the third set of data goes to a second
> page.
>> If I leave Word running and switch to either NVDA or Window-Eyes, all three
>> sets of data fit on one page.  Also, the position from the top of the page
>> that is given by JAWS is somewhat higher than the position in inches from
>> the top given by Window-Eyes.  I tend to trust the Window-Eyes position
>> because when I change the top margin, the Window-Eyes position reflected
> the
>> change while the JAWS position seemed not to.  Therefore, JAWS seems to be
>> changing a Word setting that also affects page formatting.  Does anyone
> know
>> what is happening?
>> 
>> While I am sure I could change something to get this particular document to
>> work, this document is generated from a mail merge and I am working with
>> some other documents including mailing labels that have exhibited something
>> similar.  Therefore, I need to get to the bottom of why the screen reader
>> being used should affect this.  This is using the Print View and Word 2016
>> and JAWS 18 but I observed some of this with JAWS 17 and Word 2013 as well.
>> Any thoughts?
>> 
>> Best regards,
>> 
>> Steve Jacobson
> 
> 
> 
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