[gui-talk] Help Needed with Strange JAWS and Word Problem

Sun Dec 4 03:45:27 UTC 2016

Are you seeing the differences based on which screen reader you are using while viewing or while  creating the merged documents? So once the document is created, and if you switch readers does it make a difference what the margins say? I would quit word before switching screen readers also.

Best wishes,

Jonathan Cohn 

> On Dec 3, 2016, at 1:03 PM, Sahar's Beaded Creations via gui-talk <gui-talk at nfbnet.org> wrote:
> 
> Hi, Steve,
> 
> I don't know why that would happen, but I do know that when copying from the
> Internet and pasting, WE and Jaws do act differently.  Have you tried
> pasting as unformatted text?  Good luck; I'd be curious about the solution
> you find.
> 
> Warm regards,
> Sahar Husseini
> For hand-crafted, one-of-a-kind jewelry, please visit my Website at
> www.saharscreations.com 
> Find me on Facebook at www.facebook.com/saharscreations 
> And remember, "Obstacles don't have to stop you.  If you run into a wall,
> don't turn around and give up.
> Figure out how to climb it, go through it, or work around it."
> Michael Jordan
> 
> -----Original Message-----
> From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Steve
> Jacobson via gui-talk
> Sent: Saturday, December 3, 2016 11:48 AM
> To: 'Discussion of the Graphical User Interface, GUI Talk Mailing List'
> <gui-talk at nfbnet.org>
> Cc: Steve Jacobson <steve.jacobson at visi.com>
> Subject: Re: [gui-talk] Help Needed with Strange JAWS and Word Problem
> 
> Jonathan,
> 
> Since I am not finding a solution, I will check everything you suggested.
> However, where the problem seems to be is that JAWS appears to cause space
> to be added at the top of the page.  Without me doing anything except
> changing screen readers, the position that is shown for the first line
> decreases by a half inch or so and all three sets of data fit on a page when
> I switch to NVDA or Window-Eyes.  Margin settings do not seem to change.
> Again, I will follow up on your suggestions, though, as this is likely
> caused by something that is not obvious.
> 
> Best regards,
> 
> Steve Jacobson
> 
> From: Jonathan Cohn [mailto:jon.c.cohn at gmail.com]
> Sent: Saturday, December 03, 2016 11:30 AM
> To: steve.jacobson at visi.com; Discussion of the Graphical User Interface, GUI
> Talk Mailing List <gui-talk at nfbnet.org>
> Subject: Re: [gui-talk] Help Needed with Strange JAWS and Word Problem
> 
> OK, now I have truly read the issue. When copying / pasting there is an
> option to keep source formatting or use document formatting. I wonder if
> somehow JAWS is effecting this value. Try looking at the merged in data
> alook for font size and type and see if they are different between the
> document created using JAWS and the document created using WindowEyes.
> 
> You might also look at the style being used on the merged in data and the
> area around it. Don't forget that sometimes Word will try to change style
> based on keyboard input for example from normal to list item.
> m
>                        Best wishes,
> 
> Jonathan
> 
> 
> 
> On Dec 2, 2016, at 11:25 PM, Steve Jacobson via gui-talk
> <gui-talk at nfbnet.org <mailto:gui-talk at nfbnet.org> > wrote:
> 
> Dave,
> 
> Thanks for the idea.  I tend to forget about quick settings.  No luck,
> though but worth a try.
> 
> Best regards,
> 
> Steve Jacobson
> 
> 
> -----Original Message-----
> From: David Andrews [mailto:dandrews at visi.com]
> Sent: Friday, December 02, 2016 10:19 PM
> To: steve.jacobson at visi.com <mailto:steve.jacobson at visi.com> ; Discussion of
> the Graphical User Interface, GUI Talk Mailing List <gui-talk at nfbnet.org
> <mailto:gui-talk at nfbnet.org> >
> Subject: Re: [gui-talk] Help Needed with Strange JAWS and Word Problem
> 
> Steve, I don't know the answer to your question. I did see one thing that
> you could change, as a test, in quick settings, and see what it does.  Go to
> quick settings, when in word, insert-v then down arrow to layout, simple is
> the default, screen is the other choice.  I don't know what it will do...
> but worth a try.
> 
> Dave
> 
> At 09:30 PM 12/2/2016, you wrote:
> 
> 
> Okay JAWS users, I am having a strange problem that I don't understand.  I
> have a document arranged such that there are three sets of data on a page,
> each in a large table cell.  This design has to do with how mail merges
> work.  Anyway, when I use JAWS, the third set of data goes to a second page.
> 
> 
> If I leave Word running and switch to either NVDA or Window-Eyes, all three
> sets of data fit on one page.  Also, the position from the top of the page
> that is given by JAWS is somewhat higher than the position in inches from
> the top given by Window-Eyes.  I tend to trust the Window-Eyes position
> because when I change the top margin, the Window-Eyes position reflected the
> 
> 
> change while the JAWS position seemed not to.  Therefore, JAWS seems to be
> changing a Word setting that also affects page formatting.  Does anyone know
> 
> 
> what is happening?
> 
> While I am sure I could change something to get this particular document to
> work, this document is generated from a mail merge and I am working with
> some other documents including mailing labels that have exhibited something
> similar.  Therefore, I need to get to the bottom of why the screen reader
> being used should affect this.  This is using the Print View and Word 2016
> and JAWS 18 but I observed some of this with JAWS 17 and Word 2013 as well.
> Any thoughts?
> 
> Best regards,
> 
> Steve Jacobson
> 
> 
> 
> _______________________________________________
> gui-talk mailing list
> gui-talk at nfbnet.org <mailto:gui-talk at nfbnet.org>
> http://nfbnet.org/mailman/listinfo/gui-talk_nfbnet.org
> To unsubscribe, change your list options or get your account info for
> gui-talk:
> http://nfbnet.org/mailman/options/gui-talk_nfbnet.org/jon.c.cohn%40gmail.com
> 
> _______________________________________________
> gui-talk mailing list
> gui-talk at nfbnet.org
> http://nfbnet.org/mailman/listinfo/gui-talk_nfbnet.org
> To unsubscribe, change your list options or get your account info for
> gui-talk:
> http://nfbnet.org/mailman/options/gui-talk_nfbnet.org/sahar%40inebraska.com
> 
> 
> _______________________________________________
> gui-talk mailing list
> gui-talk at nfbnet.org
> http://nfbnet.org/mailman/listinfo/gui-talk_nfbnet.org
> To unsubscribe, change your list options or get your account info for gui-talk:
> http://nfbnet.org/mailman/options/gui-talk_nfbnet.org/jon.c.cohn%40gmail.com