[GUI-Talk] Recognition of External Drive

[Steve Jacobson]

Debbie,

The sound you are hearing could well simply be the sound that a USB device
has been detected.  There are some additional drivers that need to be loaded
before a USB drive is recognized.  The first think to do is to give the
drive a few minutes before you look for it.  This won't be the case all the
time but could be the case for the first time since you had Windows
re-installed.  It could even be that a driver search is initiated.  

Second, if the drive does not connect, make sure that all Windows 7 updates
have run.  When you had Windows 7 re-installed, it is hard to know which
version you received and it is possible that a lot of updates need to happen
to make it current.  Updates can include driver updates.

Third, make certain your USB ports are working right.  Do you have any other
devices connected such as a printer or scanner that you can verify is
working right?  Windows updates can also include updates to USB drivers in
general.

Fourth, if possible, make sure the USB drives can be read by another
computer.  While not likely, it is always possible something is wrong with
the drives themselves.

If nothing else, I've given you ways to kill some time.  <smile>  Seriously,
I hope something here helps.

Best regards,

Steve Jacobson


-----Original Message-----
From: GUI-Talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Debbi
Williamson via GUI-Talk
Sent: Tuesday, July 17, 2018 9:43 AM
To: 'Discussion of the Graphical User Interface, GUI Talk Mailing List'
<gui-talk at nfbnet.org>
Cc: Debbi Williamson <debbi107 at atlanticbb.net>
Subject: Re: [GUI-Talk] Recognition of External Drive

I tried what was suggested--going to folder options and unchecking the
hidden drives thing.  It didn't change or correct the issue I am having.  I
still cannot access the external hard drives that plug into my USB  ports.
Again, I hear the sound that leads me to believe the drives are connected
but I can't see them or their contents.   

-----Original Message-----
From: GUI-Talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Debbi
Williamson via GUI-Talk
Sent: Tuesday, July 17, 2018 10:07 AM
To: Discussion of the Graphical User Interface,GUI Talk Mailing List
Cc: Debbi Williamson
Subject: Re: [GUI-Talk] Recognition of External Drive

Thank you. I'll try that.

Sent from my iPhone

> On Jul 17, 2018, at 9:29 AM, Bill via GUI-Talk <gui-talk at nfbnet.org>
wrote:
> 
>> On 7/17/2018 8:23 AM, Bill wrote:
>>> On 7/17/2018 8:09 AM, Debbi Williamson via GUI-Talk wrote:
>>> I posted this question yesterday and didn't get any answers so I am
trying
>>> again.  I am running Windows 7 and JAWS 18.  A few months ago, I had 
>>> to
have
>>> Windows re-installed on my computer.  Since that time, when I plug 
>>> in an external USB drive, though I can hear that it has been 
>>> recognized, I
can't
>>> find it.  I have looked in "computer" and control panel.  I just 
>>> can't
find
>>> it.  I have tried searching for various letters that might be 
>>> assigned
to
>>> the drive but, nothing works.  Is there a way to find the external 
>>> drive
and
>>> a way to give it a letter name?  I have tried using Windows Explorer 
>>> to
find
>>> the drive but that doesn't work either.  Because I can't find the 
>>> drive,
I
>>> can't tell what is on it.  And, this is true for all three of my USB 
>>> external drives. So, I can't know what is on them and I can't add
anything
>>> to them.  Thanks for any help anyone can offer.
>>> 
>>> 
>>> 
>>> 
>>> 
>>> ---
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>>> go to folder options and uncheck hidden drives. BillHello,
>> 
> Hello,
> Go to folder option and uncheck hidden drives.
> 
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