[humanser] question about screne reader and agency-record software

[Steven Johnson]

Great question.  I work in the Human Services field and find that the
programs that I use are very JAWS friendly.  However, the operate on a
windows platform which sure makes things a lot easier.  I also worked
closely with my supervisor and our IT staff to insure access.  The more
difficult part is that it is an internship, but still no excuse for them to
make their programs accessible.  What have you done as far as requesting a
reasonable accommodation, working with the IT staff, your supervisor both
in-house and for your internship, and even VR if you are working with them?
They do have an obligation to provide reasonable work accommodations for
you.  Even beginning the education process is a huge step, and by providing
information to your internship supervisor such as www.jan.wvu.edu is a great
start.  
I am sure that others will chime in as well.

Steve Johnson


-----Original Message-----
From: humanser-bounces at nfbnet.org [mailto:humanser-bounces at nfbnet.org] On
Behalf Of Osmond Kwan
Sent: Thursday, July 07, 2011 11:37 AM
To: davidandloristayer at verizon.net; Human Services Mailing List
Subject: [humanser] question about screne reader and agency-record software

Dear All,

I am not too sure where to direct this question but I imagine there
might be someone here who has come across this issue.

I just began a social work internship and found out that the agency
uses a program for client records. This is where staff can view such
things as intakes.

Apparently, once the program is launched, Window-eyes cannot read a
thing. There is a pull-down menu, and I have enough sight to know that
there are items listed but I cannot read any of it. Thinking I might
have some luck with JAWS, I downloaded the demo for version 12 and
JAWS also does not read while in the program. Windows narrator also
has the same problem.

Are there other screne readers on the market?

One of my biggest concerns with working in the human services is being
able to read and fill out intakes, charts, and records. If the
information is hand written, I cannot read it. If it is electronic, I
have a chance. It appears with this program, Window-eyes and JAWS do
not work. So, how do we as blind individuals in the human services
handle the paperwork, assessment, client records part of the job?

Thanks,
Osmond

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