[humanser] Screen Access Software and Licensing Exam

Wed Dec 18 18:35:35 UTC 2013

I detest scribes and readers for this kind of thing; you spend more time
making sure they are doing things correctly; spelling what is beyond their
ken to pronounce, and since these are almost always multiple choice
exams--aren't they---this accessibility gap is just plain unwarranted.
Darla

-----Original Message-----
From: humanser [mailto:humanser-bounces at nfbnet.org] On Behalf Of Serena
Cucco
Sent: Wednesday, December 18, 2013 11:59 AM
To: Human Services Mailing List
Subject: Re: [humanser] Screen Access Software and Licensing Exam

Hi guys,

First, I'm too, troubled to hear all your exam horor stories.

Denice (sorry if spelling wrong) since the person was having her answers
written in the booklet, rather than inputted into the computer as she was
taking the exam, I assuming it takes the testing authority some time to
input them into the computer.  Remember, scanners can't read handwriting.
Why the scribe wasn't inputting the answers directly into the computer, I
have no idea!

Merry, I took the LSW exam administered by ASWB at a Pearson Vue test
center.  I had the exam in braille and a reader/scribe to input the answers
into the computer while I was taking the exam.

Serena

On 12/18/13, Merry Schoch <merrys at verizon.net> wrote:
> Mary,
>
> I am troubled, very troubled by this news!  Who administers your test 
> and what test was it (I know you have told us but please remind me)?  
> I am simply at a loss for words, or at least kind ones at the moment.  
> I'll be in touch once I have time to think about this and determine as 
> a whole how we are going to address all these issues.
>
> Thank you for sharing.  I am truly horrified to hear this news!
>
> Merry
>
> -----Original Message-----
> From: humanser [mailto:humanser-bounces at nfbnet.org] On Behalf Of MARY 
> CHAPPELL
> Sent: Tuesday, December 17, 2013 11:44 PM
> To: 'Human Services Mailing List'
> Subject: Re: [humanser] Screen Access Software and Licensing Exam
>
> Merry and all,
> I was in a similar situation. I was scheduled to take the exam on 
> December
> 2
> and all accommodations were in place. JAWS, reader, extended time, 
> even snacks for my diabetic need. Then the testing began and, the JAWS 
> version was a nightmare. It was disjointed and made the questions and 
> answers confusing at best. I opted to have JAWS read and follow with 
> human interface. The answer placement was off so, I agreed to have the 
> reader enter the answer on the computer to expedite the process. 
> Unfortunately, the reader was not much better with the semantics, 
> language and particular medical terms so the process was more painful 
> than I had hoped it would be.
> We got through 139 of the 225 questions and the computer blacked out. 
> It was revived but, before 140 could be answered, it crashed again 
> never to be revived. I was told that everything was lost. This was 4 
> hours in and I was devastated. I was offered the option to sit with 
> the reader and allow him to read to me. I just did not trust this and, 
> fortunately, they told me they would reschedule. I am tired and 
> troubled.
> Mary Tsatum Chappell, Psy. D.
> -----Original Message-----
> From: humanser [mailto:humanser-bounces at nfbnet.org] On Behalf Of Merry 
> Schoch
> Sent: Tuesday, December 17, 2013 1:09 PM
> To: 'Human Services Mailing List'
> Subject: Re: [humanser] Screen Access Software and Licensing Exam
>
> To make a dreadfully long story short...the computer locked up and the 
> exam closed and was not able to be retrieved.  However, it is 
> important to note that it was not functioning well with JAWS.
>
>
> -----Original Message-----
> From: humanser [mailto:humanser-bounces at nfbnet.org] On Behalf Of 
> Serena Cucco
> Sent: Tuesday, December 17, 2013 12:08 PM
> To: Human Services Mailing List
> Subject: Re: [humanser] Screen Access Software and Licensing Exam
>
> Hi Merry and all,
>
> Merry, from what you wrote, it sounds like you couldn't complete the exam.
> Just wondering, what happened exactly?  Good luck!
>
> Serena
>
> On 12/17/13, justin williams <justin.williams2 at gmail.com> wrote:
>> We are with you; just keep us informed as to how we can help.
>>
>> -----Original Message-----
>> From: humanser [mailto:humanser-bounces at nfbnet.org] On Behalf Of 
>> Merry Schoch
>> Sent: Tuesday, December 17, 2013 9:45 AM
>> To: Human Services Mailing List
>> Subject: [humanser] Screen Access Software and Licensing Exam
>>
>> Hello Division members and those interested in the Human Services 
>> Division,
>>
>>
>>
>> I am writing to let the membership know we have a great deal of work 
>> to do in having accessible software for our examinations for 
>> licensing.  My experience on December 12th was nothing short of a 
>> disaster.  Currently, I am trying to work this out so I can take the 
>> exam again and hopefully be successful in completion.  I am in 
>> contact with the NFB's legal department, as well as the Goldstein 
>> firm.  I am in hopes to have some concrete answers on how we will 
>> move forward on this in the near future.  I will keep you all updated.
>>
>>
>>
>> As one of our seasoned members said to me, all the apologies are 
>> great; however, the situation of this is totally "unacceptable".  I 
>> agree and I am addressing issues to ensure the process is smoother 
>> for myself and for those who follow.  Thank you all for supporting 
>> and standing with me.  I felt like you were all there while going 
>> through this experience.  I wore my most comfortable cotton shirt 
>> that has the NFB logo and Human Services Division embroidered on it.  
>> Your powerful presence  assisted me to be calm and represent us all!
>>
>>
>>
>> Please share your experiences with our listserv so we know if anyone 
>> else is experiencing difficulties.  I would also like to know of the 
>> successes of your experiences so we may continue to address this most 
>> serious issue.
>>
>>
>>
>> Peace to you all during this season of holiday spirit,
>>
>> Merry
>>
>>
>>
>>
>>
>> Merry C. Schoch, MSW ISW#6961
>>
>> Professional Social Worker/Counselor
>>
>> (813) 523-6573
>>
>> Merryschoch at verizon.net
>>
>>
>>
>>
>>
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