[humanser] I am a counselor in a nonprofit agency and have been using Clinicians Desk Top (CDT) for seven months. This software is totally inaccessible, except that a state tech consultant created a menu so that I can click on items, such as the asses

Sat Dec 10 22:04:22 UTC 2016

Listers,

How can we make this situation better? For the software I use, the 
company only would recommend a "third-party software," which is JAWS, to 
solve the problem. They refuse to look at this issue, and seem to have 
the idea that their problems for us are quick fixes rather than 
systemmic issues. So, what can we do to make  a difference when the 
company refuses to look at the problem? What can we do, 16 years after 
the Tech 2000 push to have technology be made accessible for everyone? 
What action, if any, has the NFB taken with such access issues in the 
past?Do we sue them? Shame them? Made demands? I'm puzzled.

Cheryl Wade

On 12/10/2016 12:43 PM, Mary Ann Robinson via HumanSer wrote:
> I agree with the content of your message, Ginny.  The NFB and the 
> Human Services division are definitely working on these issues.
>
> Mary Ann Robinson
> First Vice President Human Services Division
> ----- Original Message ----- From: "Ginny Duff via HumanSer" . 
> <humanser at nfbnet.org>
> To: "Human Services Division Mailing List" <humanser at nfbnet.org>
> Cc: "Ginny Duff" <GDuff at stjoestoronto.ca>
> Sent: Saturday, December 10, 2016 11:16 AM
> Subject: Re: [humanser] I am a counselor in a nonprofit agency and 
> have been using Clinicians Desk Top (CDT) for seven months. This 
> software is totally inaccessible, except that a state tech consultant 
> created a menu so that I can click on items, such as the asses
>
>
> The inaccessibility of charting software seems to me to be one of the 
> biggest impediments to us doing our work.   Organisations buy into 
> these programs and spend huge amounts of money to do so and don't 
> probably even ask about accessiblity (becuse it is not on their radar 
> screen.). The software developers don't have it on their radar screen 
> either despite the Americans with Disabilities Act.  So infuriating.
>
> Michael - You are using Therapy Notes.   Is this for a private 
> practice set-up?
>
> Ginny
>
>
> Dr. V. Duff
> Clinical Director
> West End Assertive Community Treatment Team
> St. Joseph's Health Centre, Toronto
> Psychiatrist,
> Extended Forensic Out-patient Services
> Centre For Addiction and Mental Health, Toronto
> Lecturer, University of Toronto
>
>> On Dec 10, 2016, at 9:39 AM, Cheryl Wade via HumanSer 
>> <humanser at nfbnet.org> wrote:
>>
>> Thanks to the therapist who suggested Therapy Notes. I'm sorry that 
>> my message got so garbled in the translation.
>>
>>
>> Listers could help me in a big way because I have an interview for a 
>> new job and would like to know which software types work well with 
>> JAWS and which do not. That way, when I ask about software the agency 
>> uses, I could have a good idea if I might want to take the position 
>> should it be offered to me.
>>
>>
>> Also, if anyone does needd to use Clinicians Desk Top in the future, 
>> I can make available a CD that, when installed, would give you a menu 
>> with some of the most-used applications. The software does not work 
>> at all with JAWS because none of the items are labeled or can be 
>> found by using the tab key or even a JAWS find. MY menu has 
>> keystrokes used to pull it up and to put the cursor on the desired 
>> item. It is, however, very, very slow. Just pulling up a case note 
>> template takes about four minutes.
>>
>>
>> Thanks for your quick response. Please continue to share your ideas.
>>
>>
>> Cheryl Wade
>>
>>
>>> On 12/10/2016 8:16 AM, Michael Abell via HumanSer wrote:
>>> Hello,
>>>    I am not familiar with this software. I use Therapy Notes with great
>>> success. The program is very accessible and works well with JAWS. 
>>> The best
>>> part about it is their support. If I have any difficulty in any area 
>>> of the
>>> process, I can call up a "live" person to troubleshoot any problem. 
>>> I also
>>> like the feeling that I can impact the development of the software. 
>>> They
>>> take my comments and suggestions serious and implement changes based 
>>> upon my
>>> needs. Give them a try!
>>>    Here's the link:
>>>
>>> https://www.therapynotes.com/
>>>
>>>
>>> Warmly,
>>>
>>> Rev. Michael “Big Dog” Abell
>>>
>>> Helping individuals to find their eyes in the dark.
>>>
>>> The Family Ministry Counseling and Psychotherapy Services
>>> 700 E Jefferson St. Suite 250
>>> Phoenix, Arizona  85034
>>> (602) 253-4084 ext 1
>>>
>>> Notice of Confidentiality: This e-mail, and any attachments, is 
>>> intended
>>> only for use by the addressee(s) and may contain privileged or 
>>> confidential
>>> information. Any distribution, reading, copying or use of this 
>>> communication
>>> and any attachments by anyone other than the addressee, is strictly
>>> prohibited and may be unlawful. If you have received this e-mail in 
>>> error,
>>> please immediately notify me by e-mail (
>>> bigdog4744 at gmail.com) or telephone (602-253-4084), and permanently 
>>> destroy
>>> or delete the original and any copies or printouts of this e-mail 
>>> and any
>>> attachments.
>>>
>>> -----Original Message-----
>>> From: HumanSer [mailto:humanser-bounces at nfbnet.org] On Behalf Of 
>>> Cheryl Wade
>>> via HumanSer
>>> Sent: Friday, December 09, 2016 10:48 PM
>>> To: humanser at nfbnet.org
>>> Cc: Cheryl Wade
>>> Subject: [humanser] I am a counselor in a nonprofit agency and have 
>>> been
>>> using Clinicians Desk Top (CDT) for seven months. This software is 
>>> totally
>>> inaccessible, except that a state tech consultant created a menu so 
>>> that I
>>> can click on items, such as the assessmen
>>>
>>> I have two questions: Do any listers use Clinicians Desk Top with major
>>> success? What charting software packages work well and which should I
>>> not bother with? Does anyone know specifically about Community Mental
>>> Health software for Michigan.
>>>
>>> Cheryl Wade
>>>
>>> _______________________________________________
>>> HumanSer mailing list
>>> HumanSer at nfbnet.org
>>> http://nfbnet.org/mailman/listinfo/humanser_nfbnet.org
>>> To unsubscribe, change your list options or get your account info for
>>> HumanSer:
>>> http://nfbnet.org/mailman/options/humanser_nfbnet.org/bigdog4744%40gmail.com 
>>>
>>>
>>>
>>> _______________________________________________
>>> HumanSer mailing list
>>> HumanSer at nfbnet.org
>>> http://nfbnet.org/mailman/listinfo/humanser_nfbnet.org
>>> To unsubscribe, change your list options or get your account info 
>>> for HumanSer:
>>> http://nfbnet.org/mailman/options/humanser_nfbnet.org/wadecher%40msu.edu 
>>>
>>
>>
>> _______________________________________________
>> HumanSer mailing list
>> HumanSer at nfbnet.org
>> http://nfbnet.org/mailman/listinfo/humanser_nfbnet.org
>> To unsubscribe, change your list options or get your account info for 
>> HumanSer:
>> http://nfbnet.org/mailman/options/humanser_nfbnet.org/gduff%40stjoestoronto.ca 
>>
>
> _______________________________________________
> HumanSer mailing list
> HumanSer at nfbnet.org
> http://nfbnet.org/mailman/listinfo/humanser_nfbnet.org
> To unsubscribe, change your list options or get your account info for 
> HumanSer:
> http://nfbnet.org/mailman/options/humanser_nfbnet.org/brightsmile1953%40comcast.net 
>
>
>
> -----
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2014.0.4855 / Virus Database: 4477/13570 - Release Date: 
> 12/10/16
>
>
>
> _______________________________________________
> HumanSer mailing list
> HumanSer at nfbnet.org
> http://nfbnet.org/mailman/listinfo/humanser_nfbnet.org
> To unsubscribe, change your list options or get your account info for 
> HumanSer:
> http://nfbnet.org/mailman/options/humanser_nfbnet.org/wadecher%40msu.edu