[humanser] Question regarding paperwork

[Ashley Bramlett]

Rebecca,

You've come to a good place for information. I hope your job search goes 
well and its great you made
it through your masters program. I'm also looking for work and one area of 
interest is in human services and I also am interested in communications or 
program coordination. Anyway, I'm on here to mostly learn.

But, I have encountered the very barrier you describe and have brainstormed 
solutions.
Unfortunately, it seems like paperwork is a huge challenge.
I have a little central vision but mostly use auditory or braille methods. 
I'm a jaws user like you.
I look forward to hearing other solutions. I'm actually interviewing for a 
customer service job soon, and am real concerned that the park software may 
not be screen reader friendly. So, I'll have to investigate this.

My first solution Is one you already tried. I would type my notes in Word or 
other word processing program. Then, I'd have someone input the data in the 
right software program.
I did that for a while when I had a volunteer information and referral 
position. I think they got tired of inputting the data though as it made 
extra work for them.

Other ideas are to use a reader to help you. How about a secretary working 
there, if they even have one now a days.

Electronic solutions could include exporting the data from the records 
software to excel and you typing it in that way, creating your own 
accessible forms, using another screen reader to work with their software, 
using another version of the software which is accessible, or having an IT 
person script the software for jaws use. Oh, and it might be worth giving 
Freedom scientific tech support a call and a call to the vendor of the 
medical software in question. They need to be aware of the problems you are 
having with their software.

If you work for a nonprofit, they more than likely have volunteers that I 
would think could act as your reader/scribe for paperwork.
Do you have any vision? If so, perhaps magnification can be an option.

Sometimes other screen readers work better with software than jaws so that 
is why I suggest that. Maybe try NVDA as its free.

I have not dealt with electronic medical records but certainly ran into many 
inaccessible databases or semi accessible ones.
Raiser's edge comes to mind. Electronic record keeping is quite a challenge.

Sorry to hear about these problems. I wish you success finding employment. 
With my BA in liberal studies, I've not had much success yet, but continue 
to try.
Also, remember it’s the employer's job to work with you to find a solution. 
Reasonable accomodations should be implemented, but  too often employers do 
not do their part.
Oh, what does that E stand for? And, which type of counseling and population 
do you seek to work with?


Good luck!

Ashley
-----Original Message----- 
From: Rebecca Arrowood via Humanser
Sent: Monday, June 27, 2016 12:58 PM
To: humanser at nfbnet.org
Cc: Rebecca Arrowood
Subject: [humanser] Question regarding paperwork

Hi all,

I just graduated with my MSE in Counseling and I am an LPC-IT NCC.  Anyway, 
I had a job lined up but it did not work out.

I am wondering how everyone does paperwork for their job specifically 
pertaining to client intakes, progress notes, treatment plans, when JAWS 
does not work with the companies software program.  I asked my previous 
employer about completing my notes in word and having someone data enter the 
information into their system but they said they did not have the man power 
for that.

I am looking for any and all advice to figuring put how to complete 
paperwork if my screen reader does not work with the companies program for 
future employment.  Likewise, I am new to this field so anyone who has been 
working as a counselor for a while please feel free to share with me any 
tips you have as to how to meet job requirements as a counselor who is 
blind/visually impaired.

Thanks,

Rebecca Arrowood
E-mail: rmarrowood12 at me.com
Phone: 1-920-841-2808
"Alone we can do so little; together we can do so much. "
Helen Keller







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