[HumanSer] Accessibility Question

[Justin Williams]

Okay.
This would be a good job retention case for voc rehab.

Might need some scripting.

Justin




-----Original Message-----
From: HumanSer [mailto:humanser-bounces at nfbnet.org] On Behalf Of Sarah Meyer
via HumanSer
Sent: Monday, March 2, 2020 3:50 PM
To: humanser at nfbnet.org
Cc: Sarah Meyer <sarah.meyer55 at gmail.com>
Subject: [HumanSer] Accessibility Question

Hello, list,

I was just hired as a part-time Lead Call Handler for the crisis and suicide
intervention service in my county. The organization that receives grant
funding for these services uses a business communication system called 3CX.
The phones are equipped with a touch screen pad where one can pull up
information about calls that have gone out or come in. This process is not
immediately accessible, and I am wondering if anyone else has had experience
with this particular system and might be able to provide guidance on making
it more accessible. I need to be able to access info such as which line
calls are coming in on, the start and stop times for calls, and the phone
number from which the call originated.

Thanks in advance for any feedback.

Sarah

--
Sarah K. Meyer
Graduate Student, Clinical Mental Health Counseling Ball State University
sarah.meyer55 at gmail.com
(317)402-6632

The National Federation of the Blind knows that blindness is not the
characteristic that defines you or your future. You can live the life you
want; blindness is not what holds you back. Together with love, hope, and
determination, we transform dreams into reality.

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