[HumanSer] ECW and JAWS

[keribcu at gmail.com]

Hi Miranda,

My teams have limited access to ECW so we only look up info. We input notes in a different system, but that other system isn't accessible, and there is someone that copies my notes from an accessible system to the inaccessible system.
I did present all the inaccessible feedback to the insurance company that my agency contracts with that uses ECW and they took it to the vender of both these inaccessible systems. The feedback we received is the company has no plans to address the inaccessible software. It is extremely frustrating, but at that point there wasn't much more I could do. My company would have to sue the holding agency of the contract, and they would have to sue the vendor is my understanding of the law. My company won't sue, because they'd lose a major contract.

Thank you,
-----Original Message-----
From: Miranda <knownoflove at gmail.com> 
Sent: Friday, May 12, 2023 8:47 AM
To: keribcu at gmail.com
Cc: Human Services Division Mailing List <humanser at nfbnet.org>
Subject: Re: [HumanSer] ECW and JAWS

Hi,
Thank you so much for your prompt response. It is frustrating to learn that the system is not accessible. What other accommodations have you put in place with your employer in order to have case notes and other data you collect input into the system?
Thanks again, and have a wonderful weekend!

Take care, Miranda


Sent from my iPhone

> On May 12, 2023, at 8:22 AM, keribcu at gmail.com wrote:
> 
> Hi Miranda,
> 
> One of the HER's in my job is ECW and unfortunately anything made by that company isn't accessible. ☹ I wasn't able to do anything with it, so anytime I need anything out of ECW one of my co-workers has to get it for me.
> 
> Thank you,
> -----Original Message-----
> From: HumanSer <humanser-bounces at nfbnet.org> On Behalf Of Miranda via HumanSer
> Sent: Friday, May 12, 2023 8:18 AM
> To: humanser at nfbnet.org
> Cc: Miranda <knownoflove at gmail.com>
> Subject: [HumanSer] ECW and JAWS
> 
> Hi Everyone,
> I met with the behavioral health Director at my local free clinic yesterday, and we had a very positive discussion about me pursuing hours towards my LCSW there. This clinic provides comprehensive and integrative healthcare services to uninsured and underinsured residence of my community. The EHR they use is ECW. Have any of you had experience with this EHR and its compatibility with JAWS?
> Thanks so much as always, for your time and assistance, and have a wonderful weekend!
> 
> Take care, Miranda
> 
> 
> Sent from my iPhone
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