[il-talk] cell phone carrier question

[Rob Kaiser]

You are right about the free 411. I am not sure if other cariers have free 
411. I know that at&t has given people a difficult time about free 411 
service. I also know that some people have had success with 800free411. I 
hate it.

Also, and again I'm partial to Verizon because I worked for them for three 
years, they have the best customer service out there. I use to hear several 
people complain about other providors and the way they mistreated the 
customers especially Sprint. My best suggestion is stick with Verizon. Yes 
they are more expensive them most providers, but you get quality with 
Verizon. T Mobile is a smaller company and I don't believe the coverage is 
as good.

Good luck to you.



-----Original Message----- 
From: Sean Ziadeh
Sent: Friday, November 22, 2013 10:37 AM
To: NFB of Illinois Mailing List
Subject: Re: [il-talk] cell phone carrier question

I am with Verizon.  I am planning on upgrading to a smartphone in the next 
few weeks.  One thing I like with Verizon is that I get free 411  when I 
need telephone numbers and not by internet access.


> From: rcubfank at sbcglobal.net
> To: il-talk at nfbnet.org
> Date: Fri, 22 Nov 2013 09:15:41 -0800
> Subject: Re: [il-talk] cell phone carrier question
>
> As a former customer service rep for Verizon Wireless, I am partial to
> Verizon. My experience while working for Verizon was that t Mobile didn't
> have good cusromer service nor did they have accessible phones. This was
> from 2007 to 210. things might have changed since then.
>
>
>
> -----Original Message----- 
> From: Leslie Hamric
> Sent: Friday, November 22, 2013 9:11 AM
> To: il-talk at nfbnet.org ; Illinois Association of Blind Students List
> Subject: [il-talk] cell phone carrier question
>
> Hi all.  I'm thinking of switching from Verizon to TMobile and wondered if
> anyone could tell me about their experiences with TMobile.  I have an 
> IPhone
> 4S and am thinking of upgrading to 5S.  How is their customer service? 
> How
> knowledgeable is TMobile about accessibility? For those who use TMobile,
> what is the sound quality like when talking on the phone?  Do you get a 
> lot
> of dropped calls?  Are there areas in your house where reception is better
> with Verizon or better with TMobile?  Any thoughts would be greatly
> appreciated. Thanks.
>
> Leslie
>
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