[il-talk] cell phone carrier question

[Leslie Hamric]

These are all very good answers so far. And just the information that I would mean order to make an informed decision. I look forward to hearing more responses.

Sent from my iPhone

> On Nov 22, 2013, at 1:05 PM, "Rob Kaiser" <rcubfank at sbcglobal.net> wrote:
> 
> You are right about the free 411. I am not sure if other cariers have free 411. I know that at&t has given people a difficult time about free 411 service. I also know that some people have had success with 800free411. I hate it.
> 
> Also, and again I'm partial to Verizon because I worked for them for three years, they have the best customer service out there. I use to hear several people complain about other providors and the way they mistreated the customers especially Sprint. My best suggestion is stick with Verizon. Yes they are more expensive them most providers, but you get quality with Verizon. T Mobile is a smaller company and I don't believe the coverage is as good.
> 
> Good luck to you.
> 
> 
> 
> -----Original Message----- From: Sean Ziadeh
> Sent: Friday, November 22, 2013 10:37 AM
> To: NFB of Illinois Mailing List
> Subject: Re: [il-talk] cell phone carrier question
> 
> I am with Verizon.  I am planning on upgrading to a smartphone in the next few weeks.  One thing I like with Verizon is that I get free 411  when I need telephone numbers and not by internet access.
> 
> 
>> From: rcubfank at sbcglobal.net
>> To: il-talk at nfbnet.org
>> Date: Fri, 22 Nov 2013 09:15:41 -0800
>> Subject: Re: [il-talk] cell phone carrier question
>> 
>> As a former customer service rep for Verizon Wireless, I am partial to
>> Verizon. My experience while working for Verizon was that t Mobile didn't
>> have good cusromer service nor did they have accessible phones. This was
>> from 2007 to 210. things might have changed since then.
>> 
>> 
>> 
>> -----Original Message----- From: Leslie Hamric
>> Sent: Friday, November 22, 2013 9:11 AM
>> To: il-talk at nfbnet.org ; Illinois Association of Blind Students List
>> Subject: [il-talk] cell phone carrier question
>> 
>> Hi all.  I'm thinking of switching from Verizon to TMobile and wondered if
>> anyone could tell me about their experiences with TMobile.  I have an IPhone
>> 4S and am thinking of upgrading to 5S.  How is their customer service? How
>> knowledgeable is TMobile about accessibility? For those who use TMobile,
>> what is the sound quality like when talking on the phone?  Do you get a lot
>> of dropped calls?  Are there areas in your house where reception is better
>> with Verizon or better with TMobile?  Any thoughts would be greatly
>> appreciated. Thanks.
>> 
>> Leslie
>> 
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