[il-talk] cell phone carrier question

Robert Gardner rgardner4 at gmail.com
Fri Nov 22 20:25:00 UTC 2013


I think one of the biggest determinators in picking a carrier is decided by 
those you call the most.  For example, my wife and I are on Verizon. So are 
our kids and almost all of my friends that I talk to the most.  That means I 
can talk to those other Verizon people without ever worrying about minutes. 
Verizon to Verizon is free.  Once, we called back to our kids from Hawaii, 
and everything was absolutely free even from there.  Also, I've never had 
any problems with Verizon, either performance or service.

-----Original Message----- 
From: Leslie Hamric
Sent: Friday, November 22, 2013 1:56 PM
To: NFB of Illinois Mailing List
Subject: Re: [il-talk] cell phone carrier question

These are all very good answers so far. And just the information that I 
would mean order to make an informed decision. I look forward to hearing 
more responses.

Sent from my iPhone

> On Nov 22, 2013, at 1:05 PM, "Rob Kaiser" <rcubfank at sbcglobal.net> wrote:
>
> You are right about the free 411. I am not sure if other cariers have free 
> 411. I know that at&t has given people a difficult time about free 411 
> service. I also know that some people have had success with 800free411. I 
> hate it.
>
> Also, and again I'm partial to Verizon because I worked for them for three 
> years, they have the best customer service out there. I use to hear 
> several people complain about other providors and the way they mistreated 
> the customers especially Sprint. My best suggestion is stick with Verizon. 
> Yes they are more expensive them most providers, but you get quality with 
> Verizon. T Mobile is a smaller company and I don't believe the coverage is 
> as good.
>
> Good luck to you.
>
>
>
> -----Original Message----- From: Sean Ziadeh
> Sent: Friday, November 22, 2013 10:37 AM
> To: NFB of Illinois Mailing List
> Subject: Re: [il-talk] cell phone carrier question
>
> I am with Verizon.  I am planning on upgrading to a smartphone in the next 
> few weeks.  One thing I like with Verizon is that I get free 411  when I 
> need telephone numbers and not by internet access.
>
>
>> From: rcubfank at sbcglobal.net
>> To: il-talk at nfbnet.org
>> Date: Fri, 22 Nov 2013 09:15:41 -0800
>> Subject: Re: [il-talk] cell phone carrier question
>>
>> As a former customer service rep for Verizon Wireless, I am partial to
>> Verizon. My experience while working for Verizon was that t Mobile didn't
>> have good cusromer service nor did they have accessible phones. This was
>> from 2007 to 210. things might have changed since then.
>>
>>
>>
>> -----Original Message----- From: Leslie Hamric
>> Sent: Friday, November 22, 2013 9:11 AM
>> To: il-talk at nfbnet.org ; Illinois Association of Blind Students List
>> Subject: [il-talk] cell phone carrier question
>>
>> Hi all.  I'm thinking of switching from Verizon to TMobile and wondered 
>> if
>> anyone could tell me about their experiences with TMobile.  I have an 
>> IPhone
>> 4S and am thinking of upgrading to 5S.  How is their customer service? 
>> How
>> knowledgeable is TMobile about accessibility? For those who use TMobile,
>> what is the sound quality like when talking on the phone?  Do you get a 
>> lot
>> of dropped calls?  Are there areas in your house where reception is 
>> better
>> with Verizon or better with TMobile?  Any thoughts would be greatly
>> appreciated. Thanks.
>>
>> Leslie
>>
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