[il-talk] Ventra Access Update

[Robert Hansen (NFB Related)]

This sounds like a good thing.

RH


On 10/13/2013 10:02 AM, pattichang at att.net wrote:
> Thank you so much for the update. Any news on the issue of the short response time when using the phone system?
>
>
> Patti S. Gregory-Chang
> NFBI President
> NFB Scholarship Comm. Chair
> Sent from my iPhone
>
> On Oct 12, 2013, at 8:25 PM, Kelly Pierce <kellytalk at gmail.com> wrote:
>
> On Friday evening, I spoke to Amy Serpe who is the compliance manager
> for the Americans with Disabilities Act at the Chicago Transit
> Authority.  Amy said the CTA has received and reviewed all the
> feedback regarding the Ventra open fare payment system and is working
> to resolve the accessibility issues raised.   Volume control has been
> increased on all fare machines, according to Amy.  The agency is
> trying to balance an acceptable volume level using headphones along
> with an acceptable volume level with the loudspeaker on the machine.
> Volume can be increased when the audio button on the Ventra machine is
> pushed rapidly several times when it is initially started.  Amy
> encourages community members to try using the machines with the new
> volume level, increasing volume and using headphones.  The CTA can
> make additional adjustments if needed.  Amy welcomes additional
> feedback with the new volume level and if headphones or volume
> adjustment make any difference.  Before the volume increase, the audio
> was so low, I could not hear all the prompts with noise canceling
> earphones.
>
> CTA will have a meeting of its ADA Advisory Committee on Tuesday,
> October 15, 2013, at its offices at 567 West Lake Street in the
> boardroom on the second floor.  Amy said representatives from the
> Regional Transportation Authority, CTA, and companies from the private
> Ventra consortium will address access issues with the new fare system.
> All are welcome to come.  The meeting officially starts at 1:30 and
> lasts to 4:30.  The Ventra discussion will not begin until 2:00 or so.
> Near the end of the meeting, ADA Advisory committee board members,
> Ventra representatives,  and transit officials will travel down to the
> building lobby for a demonstration of the Ventra machine, including
> its audio interface.
>
> Kelly
>
> _______________________________________________
> il-talk mailing list
> il-talk at nfbnet.org
> http://nfbnet.org/mailman/listinfo/il-talk_nfbnet.org
> To unsubscribe, change your list options or get your account info for il-talk:
> http://nfbnet.org/mailman/options/il-talk_nfbnet.org/pattichang%40att.net
>
> _______________________________________________
> il-talk mailing list
> il-talk at nfbnet.org
> http://nfbnet.org/mailman/listinfo/il-talk_nfbnet.org
> To unsubscribe, change your list options or get your account info for il-talk:
> http://nfbnet.org/mailman/options/il-talk_nfbnet.org/roberthansen33%40yahoo.com