[il-talk] Fw: Operations Alert 15-73 (Magazine on Cartridge dealys)

[Lin H.]

From: Ruda, Sharon 
Sent: Tuesday, September 08, 2015 9:28 AM
To: Anthony Chandler ; Bogdan, William ; Debbie Watson ; Deliah Jackson ; mailto:iwannacu2 at sbcglobal.net ; larry at jacil.org ; Margaret Varney ; Maryann Bartkowski ; tonitesfaye at gmail.com ; william.sean.martin at gmail.com 
Subject: FW: Operations Alert 15-73 (Magazine on Cartridge dealys)

More information regarding NLS’ technology problems. Sharon

 

From: NLS Documents for Network Librarians [mailto:NLS-REPORTS at LISTSERV.LOC.GOV] On Behalf Of nls-reports-admin
Sent: Thursday, September 03, 2015 12:08 PM
To: NLS-REPORTS at LISTSERV.LOC.GOV
Subject: Operations Alert 15-73 (Magazine on Cartridge dealys)

 

NLS Operations Alert 15-73

 

DATE                     :  September 3, 2015 

TO                          :  Network Libraries

FROM                   :  Stephen Prine, Assistant Chief, Network Division

SUBJECT               :  Magazine on Cartridge delays 

 

Because of continuing issues with the Library of Congress (LC) data center, patrons will

not receive Magazines on Cartridge (MOC) this week.

 

Last weekend, the LC performed an important annual data center maintenance task,

which required BARD to go offline for the weekend. When operations were restored on 

Sunday, the data center had a major equipment failure that affected many of the LC’s 

systems. This included BARD, which remains offline.

  

LC IT staff and the equipment vendor continue to work on restoring the systems and 

bringing back-ups online. We do not have an estimate as to when BARD will be 

available.

 

These problems have also prevented our narration contractors from uploading books 

and magazines and our duplication contractors from downloading picking lists for 

magazine duplication. This means that our contractors have not been able to duplicate 

magazines since last Friday. As a result, weekly magazine subscribers will not receive 

their regular magazine cartridge this week. 

 

NLS will resume sending audio magazines once the system is restored. Patrons will 

receive their back issues, although we have not yet determined whether they will 

receive a single cartridge with two issues of each weekly magazine or two separate 

cartridges.

 

NLS will notify network libraries as soon as BARD and MOC are available.

 

For more information contact:

Stephen Prine

Assistant Chief, Network Division

spri at loc.gov

 

 

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