[il-talk] Fwd: FW: Pace ADA Paratransit City of Chicago Notice

Wed Jul 13 23:28:42 UTC 2016

Dear Robert,

Thank you so much for posting this! Hopefully these administrative changes will not have any negative impact on service.

Debbie

From: il-talk [mailto:il-talk-bounces at nfbnet.org] On Behalf Of Robert Hansen via il-talk
Sent: Wednesday, July 13, 2016 5:04 PM
To: NFB IL Talk <il-talk at nfbnet.org>
Cc: Robert Hansen <hansen.robert70 at gmail.com>
Subject: [il-talk] Fwd: FW: Pace ADA Paratransit City of Chicago Notice

sincerely,

Robert A Hansen

www.wzrdchicago.org <http://www.wzrdchicago.org> 
WZRD 88.3 FM CHICAGO

Sent on my Virgin Mobile Phone.

---------- Forwarded message ----------
From: "Serpe, Amy" <aserpe at transitchicago.com <mailto:aserpe at transitchicago.com> >
Date: Jul 12, 2016 3:58 PM
Subject: FW: Pace ADA Paratransit City of Chicago Notice
To: "'Russo, Joseph'" <Joseph.Russo at cityofchicago.org <mailto:Joseph.Russo at cityofchicago.org> >, "'Albritton, Joe'" <Joe.Albritton at cityofchicago.org <mailto:Joe.Albritton at cityofchicago.org> >, 'Szlyk Janet' <janet.szlyk at CHICAGOLIGHTHOUSE.ORG <mailto:janet.szlyk at CHICAGOLIGHTHOUSE.ORG> >, "'mbristo at accessliving.org' (mbristo at accessliving.org <mailto:mbristo at accessliving.org> )" <mbristo at accessliving.org <mailto:mbristo at accessliving.org> >, 'Amber Smock' <asmock at accessliving.org <mailto:asmock at accessliving.org> >, "'AbilityChicago, Jim Watkins'" <jimwatkins at abilitychicago.info <mailto:jimwatkins at abilitychicago.info> >, "Irvine, Kevin" <kirvine at transitchicago.com <mailto:kirvine at transitchicago.com> >, =?UTF-8?B?4oCYQmFycnkgVGF5bG9y4oCZ?= <BARRYT at equipforequality.org <mailto:BARRYT at equipforequality.org> >, 'Amy Peterson' <Amy at equipforequality.org <mailto:Amy at equipforequality.org> >, "Sandra Saunders (lemondrop440140 at yahoo.com <mailto:lemondrop440140 at yahoo.com> ) (lemondrop440140 at yahoo.com <mailto:lemondrop440140 at yahoo.com> )" <lemondrop440140 at yahoo.com <mailto:lemondrop440140 at yahoo.com> >, 'Ray Campbell' <ray153056 at gmail.com <mailto:ray153056 at gmail.com> >, "'Patti S. Gregory-Chang'" <pattischang at gmail.com <mailto:pattischang at gmail.com> >, "martha.younger-white at illinois.gov <mailto:martha.younger-white at illinois.gov> " <martha.younger-white at illinois.gov <mailto:martha.younger-white at illinois.gov> >, "dmcostas at cps.edu <mailto:dmcostas at cps.edu> " <dmcostas at cps.edu <mailto:dmcostas at cps.edu> >, "steve.hastalis at gmail.com <mailto:steve.hastalis at gmail.com> " <steve.hastalis at gmail.com <mailto:steve.hastalis at gmail.com> >, "dmschip at aol.com <mailto:dmschip at aol.com> " <dmschip at aol.com <mailto:dmschip at aol.com> >, "hello at bryen.com <mailto:hello at bryen.com> " <hello at bryen.com <mailto:hello at bryen.com> >, "ruthkk at att.net <mailto:ruthkk at att.net> " <ruthkk at att.net <mailto:ruthkk at att.net> >, "christina.mcGleam at cityofchicago.org <mailto:christina.mcGleam at cityofchicago.org> " <christina.mcGleam at cityofchicago.org <mailto:christina.mcGleam at cityofchicago.org> >, "suzenazxena at gmail.com <mailto:suzenazxena at gmail.com> " <suzenazxena at gmail.com <mailto:suzenazxena at gmail.com> >, "bance at att.net <mailto:bance at att.net> " <bance at att.net <mailto:bance at att.net> >, "nostresswanted at gmail.com <mailto:nostresswanted at gmail.com> " <nostresswanted at gmail.com <mailto:nostresswanted at gmail.com> >, "anassar at accessliving.org <mailto:anassar at accessliving.org> " <anassar at accessliving.org <mailto:anassar at accessliving.org> >, "ccgomez89 at gmail.com <mailto:ccgomez89 at gmail.com> " <ccgomez89 at gmail.com <mailto:ccgomez89 at gmail.com> >, "donnakshaw96 at gmail.com <mailto:donnakshaw96 at gmail.com> " <donnakshaw96 at gmail.com <mailto:donnakshaw96 at gmail.com> >, "angeladavis77 at gmail.com <mailto:angeladavis77 at gmail.com> " <angeladavis77 at gmail.com <mailto:angeladavis77 at gmail.com> >, "a5633brash at mindspring.com <mailto:a5633brash at mindspring.com> " <a5633brash at mindspring.com <mailto:a5633brash at mindspring.com> >, "ckaufman at accessliving.org <mailto:ckaufman at accessliving.org> " <ckaufman at accessliving.org <mailto:ckaufman at accessliving.org> >, "hansenrobert70 at gmail.com <mailto:hansenrobert70 at gmail.com> " <hansenrobert70 at gmail.com <mailto:hansenrobert70 at gmail.com> >
Cc: "Hulbert, Jeffrey" <jhulbert at transitchicago.com <mailto:jhulbert at transitchicago.com> >, "Leerhsen, Nora" <nleerhsen at transitchicago.com <mailto:nleerhsen at transitchicago.com> >, "Nichols, Gerald" <gnichols at transitchicago.com <mailto:gnichols at transitchicago.com> >, "Wilson, Jeffrey" <Jwilson at transitchicago.com <mailto:Jwilson at transitchicago.com> >

Hello Everyone:

Please forward and post the information below or attached (same information) regarding changes related to Pace Paratransit services that will begin as of July 15, 2016.

If questions, please call Rosemary Gerty (contact info below) at Pace.

Thank you and enjoy your day.

__________________________________________________________

All,

Beginning this Friday, Pace is implementing  two important changes for City of Chicago ADA Paratransit customers.   Below is the wording from the attached PDF version of the flyer, which is being distributed on city carrier vehicles from July 8-22.   Please let me know if you have any questions.   Thanks.

NOTICE TO PACE CHICAGO ADA PARATRANSIT CUSTOMERS ONLY

EFFECTIVE FRIDAY JULY 15, 2016

On July 15, 2016, Pace will implement two important changes for Chicago ADA Paratransit customers.  

1.  There will be a new, special number to call to check on the status of your ride. This number can be used to check on trips booked through any Chicago ADA carrier. This number cannot be used to book trips, only to check on their status. 

Call 1-800-606-1282 and press option 1 to check on your booked trip.

Passengers will continue to call their current carrier to book trips. 

2. Trips will now be distributed among all Chicago ADA carriers, regardless of zone. That means a different carrier than the one you called to book your trip may pick you up. You will continue to call the same number you currently do to book your trips. Please note that all carrier vehicles are marked with a Pace logo. 

These changes are for Chicago riders only. Suburban ADA riders are not affected.

Thanks!

Rosemary

Rosemary B. Gerty

Manager, Contract Administration 

Pace Suburban Bus

547 W Jackson Blvd, 10th Floor 

Chicago, IL 60661

Phone: 312-341-8025

www.pacebus.com <http://www.pacebus.com/>  

  <content://com.android.email.attachmentprovider/13/3756/RAW> 

__________________________________________________________

Access Benefits Everyone!

Amy J. Serpe

Manager, ADA Compliance Programs

Chicago Transit Authority

567 W. Lake Street, 10th Fl., SW

Chicago, IL  60661

312.681-2608 Desk

312.350.2301 Cell/Text

This email and the attachments hereto contain confidential preliminary drafts, notes, recommendations, memoranda and other records in which opinions are expressed, or policies or actions are formulated and is intended for internal use only.  The contents of this email and its attachments should not be disseminated without prior approval from the Chicago Transit Authority.

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