[il-talk] Learning Ally New App

[Dan Tevelde]

Hello All,
I have a lifetime membership with Learning Ally and do sometimes listen to their books.  Last week they announced that they have a new IOS app called Learning Ally Link which should be used to read their books.  They will not be supporting their old app, Learning Ally after December.  I would recommend not installing the new app until it works better with VoiceOver.  The app is unstable and the video demo Learning Ally did doesn't even use VoiceOver in the demo.
I sent them a long list of suggestions for improving the app and also how to make their website more accessible.  They did call me and said that they would take my feedback in mind but made excuses that their resources are limited and that they need to make their services available to their entire reading population.  I tried to explain to them that accessibility for the blind wouldn't take anything away from someone else.  It's pretty obvious that they don't understand the issues, and didn't take the time to test their new app.  I tried to educate the person I spoke to about the requirements of WCAG 2.0 level a accessibility.  In plain language what this means is that computer app and websites need to be made usable with all assistive technologies including any screenreader, Braille display, browser, or anything else someone wants to use.
I would encourage anyone who uses their services to complain to them.  If anyone wants to talk with me about the issues, send me a personal e-mail.

Thanks,
Dan

Sent from my iPhone