[il-talk] Accessibility of Hotel Online Reservation Systems

[Michal Nowicki]

Hi All,

I have noticed that online hotel reservation platforms (both those provided by the hotels themselves through their websites and those run by third-party sites) tend to have more access barriers than websites of other businesses. Have any of you gotten the same impression? If so, why might the hotel booking sector have a disproportionately high inaccessibility rate? Could it be, perhaps, because more people prefer to reserve rooms over the phone regardless of web accessibility, and therefore do not complain when they encounter an inaccessible hotel website?

Best,

Michal

Sent from Mail for Windows 10