[il-talk] Accessibility of Hotel Online Reservation Systems

David Andrews dandrews at visi.com
Sat Apr 21 19:29:13 UTC 2018


I have noticed this, was hotel shopping a year ago, for a trip, and 
had particular trouble with date pickers. I think the main cause is 
that most hotels are owned by 3 or 4 big companies, who are using the 
same inaccessible components to construct their web sites.


Dave

At 12:50 PM 4/21/2018, you wrote:
>Hi All,
>
>I have noticed that online hotel reservation platforms (both those 
>provided by the hotels themselves through their websites and those 
>run by third-party sites) tend to have more access barriers than 
>websites of other businesses. Have any of you gotten the same 
>impression? If so, why might the hotel booking sector have a 
>disproportionately high inaccessibility rate? Could it be, perhaps, 
>because more people prefer to reserve rooms over the phone 
>regardless of web accessibility, and therefore do not complain when 
>they encounter an inaccessible hotel website?
>
>Best,
>
>Michal





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