[il-talk] Accessibility of Hotel Online Reservation Systems
David Andrews
dandrews at visi.com
Sat Apr 21 19:29:13 UTC 2018
I have noticed this, was hotel shopping a year ago, for a trip, and
had particular trouble with date pickers. I think the main cause is
that most hotels are owned by 3 or 4 big companies, who are using the
same inaccessible components to construct their web sites.
Dave
At 12:50 PM 4/21/2018, you wrote:
>Hi All,
>
>I have noticed that online hotel reservation platforms (both those
>provided by the hotels themselves through their websites and those
>run by third-party sites) tend to have more access barriers than
>websites of other businesses. Have any of you gotten the same
>impression? If so, why might the hotel booking sector have a
>disproportionately high inaccessibility rate? Could it be, perhaps,
>because more people prefer to reserve rooms over the phone
>regardless of web accessibility, and therefore do not complain when
>they encounter an inaccessible hotel website?
>
>Best,
>
>Michal
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