[il-talk] Accessibility of Hotel Online Reservation Systems

[Kelly Pierce]

the websites could be highly visual and flashy. Hotels often give the
Web discount if you ask for it on the phone so I guess there is a
reason not to fight for access.


Kelly

On 4/23/18, Michal Nowicki via IL-Talk <il-talk at nfbnet.org> wrote:
> Dave,
>
> Thank you for this information. Have we ever reached out to those companies
> regarding this issue? Going after hundreds of independent websites would
> undoubtedly be costly and probably inefficient, but if the problem is caused
> by only a handful of actors, making significant accessibility improvements
> in this area might be a realistic goal.
>
> Michal
>
> Sent from Mail for Windows 10
>
> From: David Andrews via IL-Talk
> Sent: Saturday, April 21, 2018 2:30 PM
> To: NFB of Illinois Mailing List
> Cc: David Andrews
> Subject: Re: [il-talk] Accessibility of Hotel Online Reservation Systems
>
> I have noticed this, was hotel shopping a year ago, for a trip, and
> had particular trouble with date pickers. I think the main cause is
> that most hotels are owned by 3 or 4 big companies, who are using the
> same inaccessible components to construct their web sites.
>
>
> Dave
>
> At 12:50 PM 4/21/2018, you wrote:
>>Hi All,
>>
>>I have noticed that online hotel reservation platforms (both those
>>provided by the hotels themselves through their websites and those
>>run by third-party sites) tend to have more access barriers than
>>websites of other businesses. Have any of you gotten the same
>>impression? If so, why might the hotel booking sector have a
>>disproportionately high inaccessibility rate? Could it be, perhaps,
>>because more people prefer to reserve rooms over the phone
>>regardless of web accessibility, and therefore do not complain when
>>they encounter an inaccessible hotel website?
>>
>>Best,
>>
>>Michal
>
>
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