[il-talk] Accessibility of Hotel Online Reservation Systems

[Michal Nowicki]

Dave,

Thank you for this information. Have we ever reached out to those companies regarding this issue? Going after hundreds of independent websites would undoubtedly be costly and probably inefficient, but if the problem is caused by only a handful of actors, making significant accessibility improvements in this area might be a realistic goal.

Michal

Sent from Mail for Windows 10

From: David Andrews via IL-Talk
Sent: Saturday, April 21, 2018 2:30 PM
To: NFB of Illinois Mailing List
Cc: David Andrews
Subject: Re: [il-talk] Accessibility of Hotel Online Reservation Systems

I have noticed this, was hotel shopping a year ago, for a trip, and 
had particular trouble with date pickers. I think the main cause is 
that most hotels are owned by 3 or 4 big companies, who are using the 
same inaccessible components to construct their web sites.


Dave

At 12:50 PM 4/21/2018, you wrote:
>Hi All,
>
>I have noticed that online hotel reservation platforms (both those 
>provided by the hotels themselves through their websites and those 
>run by third-party sites) tend to have more access barriers than 
>websites of other businesses. Have any of you gotten the same 
>impression? If so, why might the hotel booking sector have a 
>disproportionately high inaccessibility rate? Could it be, perhaps, 
>because more people prefer to reserve rooms over the phone 
>regardless of web accessibility, and therefore do not complain when 
>they encounter an inaccessible hotel website?
>
>Best,
>
>Michal


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