[il-talk] Problem with Schaumburg dial a ride

[Deborah Kent Stein]

Dear Leslie,

I'm wondering if these buses are in compliance with the regulations of the
Pedestrian Safety Enhancement Act that went into effect in Sepbember 2017. 

Debbie


-----Original Message-----
From: IL-Talk [mailto:il-talk-bounces at nfbnet.org] On Behalf Of Leslie Hamric
via IL-Talk
Sent: Wednesday, May 08, 2019 9:12 AM
To: Iltalk <il-talk at nfbnet.org>
Cc: Leslie Hamric <lhamric930 at comcast.net>
Subject: [il-talk] Problem with Schaumburg dial a ride

Hi  all. I  am writing because I would like to discuss a recent problem with
the Schaumburg Dial Ride. Plain and simple: quiet buses. You cannot hear
them pull up unless you're standing at the curb.And when they do pull up,
they sound like cars.

On Monday, I took a trip to the bank and back. I was able to hear the dialer
ride pull up at my street because I was standing at the curb. However, there
was no way for the bus to get into the parking lot or close to the door of
the bank to pick me up. Normally, I would just listen for the loud engine of
the bus and make my way over to it. That is impossible now with the quiet
busses. Long story short, I had to get cited assistance to find the vehicle.
In my opinion, this is a step backwards. When I talk to a supervisor and
suggested that they could blow the horn,  she said oh we're not allowed to
do that. Her best solution was to call me 10 minutes before a trip to let me
know that the bus will be there in 10 minutes. OK, but it doesn't solve the
problem of how to find the bus in real time. I contacted the senior manager
of transportation and we will be having a meeting on May 20. What I'm
wondering is if anybody has any ideas of solutions. Unfortunately, the buses
are owned by Pace. What could be a realistic audio component? Could it be as
simple as the driver blowing    the horn? Or could it be as complex is
adding something to the bus that talks? Like what they have in the  CTA  or
pace  buses? I would like to be armed with information when I walk into this
meeting so any ideas would be greatly appreciated. Thanks.
Leslie 

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