[IL-Talk] Movie Audio Description

[Leslie Hamric]

Last weekend when we went to the AMC, the audio description only played out of one year. I wasn't sure if it was a headphone issue or a device issue. It could be that all the devices are different. Overall, I have never had that happen where I've gotten the sound output and the audio description at the same time. And, I didn't know that they were three clicks on the switch. I'll have to check that out next time I go. And, as for the manager not believing you, is there someway that you could show her or come in to show her at a separate time? You have no control over whether someone believes you were not, but you could turn it into a positive by setting up an appointment with her and maybe showing her what's going on. Tell her that you're willing to work together with her to solve the issue. Hth
Leslie

Leslie Hamric
Cello and Braille Music Teacher
Board member of National Federation of the Blind Performing Arts Division

> On Sep 2, 2019, at 11:34 AM, Dan TeVelde via IL-Talk <il-talk at nfbnet.org> wrote:
> 
> Hi all,
> 
> 
> 
> I have been enjoying audio description at my local AMC theater in Oak Park.
> The problem is that the headphones don't work consistently.  They have a
> three-position switch, off, one channel for the movie, and the other channel
> for the audio description track.  When they work, I get both the movie and
> the audio description on one channel.  Most of the time when they don't
> work, I have to choose between the audio description track and the movie.
> Does anyone happen to know why there is a discrepancy?  I spoke to the
> manager and she claimed that all movies have separate tracks.  She wouldn't
> believe me when I told her that for some movies, I could get both the sound
> output for the movie, and the audio description at the same time.
> 
> 
> 
> I hope someone can help.
> 
> 
> 
> Thanks,
> 
> Dan
> 
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