[IL-Talk] Fw: Beta phone system updated testers needed

[David Meyer]

Forwarded message:

From: NFB-NEWSLINE <nfbnewsline at nfb.org>
to: David Meyer <datemeyer at mysero.net>
Subject: Beta phone system updated testers needed
Date: Fri, 26 Sep 2025 16:31:44 -0400 (EDT)


Dear valued subscriber,

Our previous beta test went well, and we thank those of you who 
assisted with that round of testing. Based on your feedback, we have 
deployed updates and now invite all subscribers to begin testing again 
and report any problems encountered while testing. During this round, 
the objective is to call NFB-NEWSLINE as you normally do and report any 
problems you observe. If you run into problems, you may return to using 
the NFB-NEWSLINE number you previously used for reading.

Beta notice: This release is an active beta of the cloud-based 
telephone system for NFB-NEWSLINE. Service interruptions or unexpected 
behavior may occur during testing.

Below are instructions on items to test. Use this list as a guide only. 
Your testing should include your normal usage of the NFB-NEWSLINE 
telephone system and anything else you wish to try. All functions 
should work as expected except for job listings under option nine, and 
global search.

How to send feedback

Any time you would like to offer feedback, call 410-659-9314 
<tel:+14106599314>, extension 2354. you can also email 
nfbnewsline at nfb.org <mailto:nfbnewsline at nfb.org>

The telephone number and extension listed above route to a voice 
mailbox at the National Federation of the Blind headquarters in 
Baltimore, Maryland. This number is not answered and is set up to 
receive voicemails only.

When reporting a problem, be as specific as possible so we can 
duplicate the issue. Include the date and time when the problem occurred.

Number to call for testing

Use this number to access the test system:

305-993-2871 <tel:+13059932871>

items to check while beta testing the touch-tone system


   * Do you hear a clear and understandable greeting upon connecting?

   * Can you navigate the main menu without issues?

   * Do all menu options respond correctly when selected?

   * How does the Sophie voice sound compared to your usual selection?

   * How does the Mark voice sound compared to your usual selection?

   * Are both voices clear and easy to understand at normal speed?

   * Do the voices maintain quality and clarity when speed is increased 
or decreased?

   * Do volume adjustments work as expected, and is volume consistent 
across sections?

   * Are pauses and sentence breaks handled naturally by both voices?

   * Do names, numbers, and special characters read correctly?

   * Can you browse through articles using next and previous commands?

   * Can you change newspapers and return to your previous selection 
without error?

   * Does the speed adjustment feature work properly, and do speed and 
volume settings persist after you hang up and call back?

   * Can you switch between voices smoothly?

   * My Newspaper functionality: does content read as expected?

   * Do you experience any lag or unexpected pauses?

   * Does the system disconnect or freeze at any point?

   * If you encounter an issue, does restarting the call resolve it, 
and what were the exact date and time?

Thank you

We appreciate your feedback on any other issues or observations you 
experience during testing. Your input will help ensure the system 
performs at its best for all users. Thank you for your continued hard 
work and thoughtful reports.

National Federation of the Blind |

nfb.org <https://nfb.org> |

866-504-7300 <tel:+18665047300> |

nfbnewsline at nfb.org <mailto:nfbnewsline at nfb.org>