[Job-Discussions] working in customer service

[Justin Williams]

For me, AIRA is also a go to.

Thanks,

Justin


-----Original Message-----
From: Job-Discussions [mailto:job-discussions-bounces at nfbnet.org] On Behalf Of Asanda Pavlacka via Job-Discussions
Sent: Wednesday, September 23, 2020 6:55 PM
To: Job Discussions internet Mailing List <job-discussions at nfbnet.org>
Cc: Asanda Pavlacka <asandapav at gmail.com>; Rachel Becker <rlbecker304 at gmail.com>
Subject: Re: [Job-Discussions] working in customer service

for me, aIra is my go to for visual interpretation on the job. Small tasks like understanding what the screenshot is about becomes pretty simple with those agents right in my back pocket.

Sent from my iPhone

> On Sep 23, 2020, at 1:50 PM, Rachel Becker via Job-Discussions <job-discussions at nfbnet.org> wrote:
> 
> Hi All,
> I got a job working in customer service for a publishing company. I 
> would like to hear from others working in this field. What 
> accessibility challenges have you run into? What did you do if the 
> training uses screenshots or other visual information?
> Rachel
> 
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