[Job-Listings] Humanware is hiring a technical advisor (remote position)

[hope.paulos at gmail.com]

Hello all. I wanted to share that Humanware is looking for someone to fill a
technical advisor position. This position can be done remotely. I have taken
information from the website and pasted it below.

If you have any questions or are interested in this position please contact
Humanware directly.

Thanks.

Hope Paulos

 

 


JOB TITLE


TECHNICAL ADVISOR


WORKPLACE


REMOTE POSITION


 <mailto:careers at humanware.com> Apply now


THE CHALLENGE


The Technical Advisor receives phone calls and e-mails from HumanWare
customers in America. He/she analyzes technical problems encountered by our
products' users and suggests solutions adapted to their needs. The Technical
Advisor gathers data on the customer, on the equipment used, and on the
problems encountered, and updates the customer's file in the CRM system and
in other databases. He/she also delivers information to other departments
such as the Marketing, R&D, and Sales. He/she plays a key role in promoting
HumanWare's image to its customers. Consequently, providing quality service
and respecting deadlines is essential for this position.

 


REQUIREMENTS


*	Expertise in using HumanWare Braille products as a user
*	Degree in Computer Sciences or equivalent is an asset
*	Excellent oral and written communication skills in English
*	Proficiency with Outlook
*	Knowledge of CRM systems, an asset
*	Customer service oriented
*	Excellent problem-solving skills
*	Punctual and willing to work on different shifts

Send your resume to the Human Resources department at the following email
address:   <mailto:careers at humanware.com> careers at humanware.com

 

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