[Job-Listings] Job Posting - Secretary 1 Iowa

Janice Eggers Janice.Eggers at blind.state.ia.us
Fri Apr 2 22:07:48 UTC 2021 






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Iowa Department for the Blind


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<https://www.governmentjobs.com/careers/iowa/jobs/3035888/secretary-1?department%5B0%5D=131+Iowa+Department+for+the+Blind&pagetype=jobOpportunitiesJobs&sort=PositionTitle%7CAscending&utm_medium=email&utm_source=govdelivery>

Secretary 1



Location: Des Moines, IA
Salary Minimum: $32,531.20
Salary Maximum: $47,340.80
Job Type:  Full-time
Agency:  131 Iowa Department for the Blind
Job Number: 21-02446
Post Close Date:  April 15, 2021
Point of Contact:  <mailto:keri.osterhaus at blind.state.ia.us>Keri Osterhaus

Job Description:



Only applicants who meet the Minimum 
Qualification Requirements and meet all selective 
requirements (listed below) will be placed on the eligible list.

The Iowa Department for the Blind (IDB) is 
seeking a detail-oriented, organized and flexible 
office professional to support our programs.  We 
are looking for someone who is motivated and 
passionate to join a team prioritizing the 
success of individuals who are blind to achieve 
success in employment. 
(<https://www.governmentjobs.com/careers/iowa/jobs/3035888/secretary-1?department%5B0%5D=131+Iowa+Department+for+the+Blind&pagetype=jobOpportunitiesJobs&sort=PositionTitle%7CAscending&utm_medium=email&utm_source=govdelivery>Apply 
here)

Duties and responsibilities to include the following:
Customer Service / Office Management
Perform in-bound and outbound client, business 
enterprises (BEP) vendor and customer service 
support for the business enterprises and 
vocational rehabilitation programs via phone, 
mail, email, scans, text, and/or video conferencing.
Complete and accurately respond to client or 
customer requests for appointments; schedule 
appointments and capture contact information. Use 
standard technology such as a telephone, email, 
calendar scheduling and web browser to complete 
daily tasks, including case management, 
scheduling, and taking meeting minutes.
As required, manage office/receptionist duties to 
include, but are not limited to: greeting walk – 
ins and scheduling clients, ansswering phones, 
opening and routing mail, emailing correspondence, faxing, routing and filing.
 Case Management
Perform specific case management duties to assist 
counselor in managing caseload; monitor service 
provision for clients conducts phone and 
in-person reviews on routine cases and completes 
paperwork and/or computer entries for progress reviews.
Monitors receipt of reports and medical records. 
Follow up on past due payments and documents with 
vendors, and client authorizations with 
counselors; coordinates with counselors on remedying errors.
Under direction of the counselor, coordinate and 
schedule appointments, medical examinations, 
evaluations, facility and educational training and other services.
Under direction of the counselor, assist and 
support clients in achieving employment goals.
Prepare correspondence, types and proofreads letters and forms as required.
Client and BEP Vendor Service Provision
Develop accessible spreadsheets and forms, set up 
functions for data entry and processing 
information required by the business enterprises 
and vocational rehabilitation programs; 
accurately enter and transfer data into spreadsheets.
Search for and provide information and reports to 
program supervisors, co-workers, and BEP vendors 
by telephone, in digital and hard-copy written 
form, e-mail, video conferencing, or in person.
Perform day-to-day administrative tasks such as 
organizing and maintaining information files and processing paperwork.
Send timely announcements of public meetings by 
email to other divisions for posting.
Maintain the office area and office equipment; 
inform supervisor or appropriate staff of any need for external support.

It is the policy of the Department for the Blind 
to conduct background checks on all finalist 
candidates prior to any offer of employment.



Selectives

081 Typing Score of 60 or greater (60-69 WPM)
Information about typing tests and scores related 
to State of Iowa employment can be found at:
<https://das.iowa.gov/human-resources/state-employment/typing-test-information?utm_medium=email&utm_source=govdelivery>https://das.iowa.gov/human-resources/state-employment/typing-test-information

AND

207 Editing
6 months’ experience, 12 semester hours, or a 
combination of both in applying analysis and 
judgment to find and solve problems of grammar, 
spelling, punctuation, substance, format, 
organization, and style by altering, adapting, or 
refining content of publications, mass mailings, 
forms, or other material. Includes reviewing text 
for inconsistencies and rewriting text to improve 
accuracy, clarity, coherence, consistency, and effectiveness.

AND

162 Data Entry
6 months’ experience, 12 semester hours, or a 
combination of both in the process of entering 
data into a computerized spreadsheet or database.

Minimum Qualification Requirements

Experience equal to one year of full-time clerical or closely related work;
OR

post high school course work in an accredited 
secretarial, business, or closely related 
curriculum may be substituted for the required 
experience on a month-for-month basis;
OR

completion of thirty (30) semester (or 
equivalent) hours of undergraduate college level 
course work may be substituted for the one year of required experience;
OR

certification from the State of Iowa 
Administrative Assistant Certificate Program will 
substitute for six months of the required experience;
OR

employees with current continuous experience in 
the state executive branch that includes permanent status as a Typist–Advanced.

Foor additional information, please click on this 
<https://das.iowa.gov/sites/default/files/hr/documents/class_and_pay/JobClassDescriptions/Secretary1-00025-90025.pdf?utm_medium=email&utm_source=govdelivery>link 
to view the job description. 
<https://get.adobe.com/reader/?utm_medium=email&utm_source=govdelivery>(Download 
PDF reader)


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Phone: 515-281-1333
E-mail: <mailto:information at blind.state.ia.us>information at blind.state.ia.us

Iowa Department for the Blind
524 Fourth Street
Des Moines, IA 50309-2364



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