[Job-Listings] Job Posting - Secretary 1 Iowa

Fri Jan 7 02:19:59 UTC 2022

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Iowa Department for the Blind Logo

 <https://www.governmentjobs.com/careers/iowa/jobs/3370555/secretary-1?department%5B0%5D=131+Iowa+Department+for+the+Blind&pagetype=jobOpportunitiesJobs&sort=PositionTitle%7CAscending&utm_medium=email&utm_source=govdelivery> Secretary 1

Location: Des Moines, IA 
Salary Minimum: $32,884.80
Salary Maximum: $47,860.80
Job Type:  Full-time
Agency:  131 Iowa Department for the Blind
Job Number: 22-02029
Post Close Date:  January 20, 2022
Point of Contact:   <mailto:keri.osterhaus at blind.state.ia.us> Keri Osterhaus
To Apply:   <https://www.governmentjobs.com/careers/iowa/jobs/3370555/secretary-1?department%5B0%5D=131+Iowa+Department+for+the+Blind&pagetype=jobOpportunitiesJobs&sort=PositionTitle%7CAscending&utm_medium=email&utm_source=govdelivery> Secretary 1

Job Description: 

Only applicants who meet the Minimum Qualification Requirements and meet all selective requirements will be placed on the eligible list. 

The Iowa Department for the Blind (IDB) is seeking a detail-oriented, organized and flexible office professional to support our programs.  We are looking for someone who is motivated and passionate to join a team prioritizing the success of individuals who are blind to achieve success in employment. 

Duties and responsibilities to include the following:

*	Customer Service and Office Management  

1.	Completes and accurately responds to client or customer requests for appointments; schedule appointments and capture contact information.
2.	Provides quality satisfaction and accuracy in responses and documentation of client service inquiries.
3.	Performs inbound and outbound client and customer service support for the vocational rehabilitation program via phone, email, text, and/or video conferencing.
4.	Manages office/receptionist duties to include, but are not limited to: greeting walk–ins and scheduling clients, answering phones, opening and routing mail, emailing correspondence, faxing, routing and filing.

*	Case Management Support 

1.	Closely monitors the receipt of reports/medical records needed for counselors to make eligibility determinations.
2.	Assists and supports the Vocational Rehabilitation Counselors in meeting successful employment outcomes.
3.	Under direction of the counselor, coordinates and schedules appointments, medical examinations, evaluations, facility and educational training and other services.
4.	Authorizations and Service Provision
5.	Prepares, records, and processes authorizations and invoices, referrals, logs, letters and other correspondences for client services. 
6.	Responds to vendor inquiries regarding authorizations and payment status.   
7.	Follow-up on past due authorizations and coordinates with counselors to correct errors.
8.	Monitors and reviews client participation in training programs to ensure collection of appropriate documentation for authorizations; contact training providers and clients to gather missing documentation. 

*	Maintain Client Case Files 

1.	Organizes and maintains open and closed files.
2.	Performs and monitors all electronic filing processes, including daily review of all new case documents.
3.	Assists with case filing processes or research for closed or to-be transferred paper case files.
4.	Reviews technical aspects of case records to ensure they are in compliance with federal, state, and agency documentation requirements.

It is the policy of the Department for the Blind to conduct background checks on all finalist candidates prior to any offer of employment.

Note: The ability to read, write and speak Spanish is preferred.  

The State of Iowa is an Equal Opportunity/Affirmative Action Employer.

Selectives

Selective 081: 

A typing score of 60 or greater as demonstrated by the completion of a typing examination authorized by the Iowa Department of Administrative Services – Human Resources Enterprise.

AND

Selective 207: 

6 months’ experience, 12 semester hours, or a combination of both in applying analysis and judgment to find and solve problems of grammar, spelling, punctuation, substance, format, organization, and style by altering, adapting, or refining content of publications, mass mailings, forms, or other material. Includes reviewing text for inconsistencies and rewriting text to improve accuracy, clarity, coherence, consistency, and effectiveness.

Minimum Qualification Requirements

Experience equal to one year of full-time clerical or closely related work;

OR

post high school course work in an accredited secretarial, business, or closely related curriculum may be substituted for the required experience on a month-for-month basis;

OR

completion of thirty (30) semester (or equivalent) hours of undergraduate college level course work may be substituted for the one year of required experience;

OR

certification from the State of Iowa Administrative Assistant Certificate Program will substitute for six months of the required experience;

OR

employees with current continuous experience in the state executive branch that includes permanent status as a Typist–Advanced.

For additional information, please click on this  <https://das.iowa.gov/sites/default/files/hr/documents/class_and_pay/JobClassDescriptions/Secretary1-00025-90025.pdf?utm_medium=email&utm_source=govdelivery> link to view the job description.  <https://get.adobe.com/reader/?utm_medium=email&utm_source=govdelivery> (Download PDF reader)

Additional Qualification Requirements

Please Note:
*****During the Covid-19 pandemic to meet the Typing Selective, you must provide and submit with your online application.  If you do not have a test, we understand not all IowaWorks have reopened across the state, schools and other places are closed to take tests, we are temporarily allowing ONLINE tests. Many free and reliable tests can be found by searching online.  A site that has been popular amongst applicants is  <http://speedtypingonline.com/?utm_medium=email&utm_source=govdelivery> speedtypingonline.com. You may also use  <http://typing.com/?utm_medium=email&utm_source=govdelivery> typing.com or  <http://typingtest.com/?utm_medium=email&utm_source=govdelivery> typingtest.com. The test can be accepted if it is witnessed by another person and it has met the requirements/guidelines on the document submitted.  

These guidelines must be met and need to be on the typing document you submit:

*	Gross number of words typed in a five minute timed test 
*	Number of errors
*	Net words per minute (one point deduction for each error)
*	Your name and date must be on the document submitted to this office.
*	And it must be signed off by a witness or another person not just from the typing website's electronic signature. 
*	You may attach the document to the online application.

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Phone: 515-281-1333
E-mail:  <mailto:information at blind.state.ia.us> information at blind.state.ia.us

Iowa Department for the Blind
524 Fourth Street
Des Moines, IA 50309-2364

Stay Connected with the Iowa Department for the Blind:

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