[Job-Listings] FW: Career Opportunities at DEED Minnesota

Andrews, David B (DEED) david.b.andrews at state.mn.us
Mon May 4 17:35:59 UTC 2026



[Careers at DEED]
May 4, 2026
New Jobs
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Appeals Supervisor - Job ID 93795<https://links-2.govdelivery.com/CL0/https:%2F%2Fcareers.mn.gov%2Fpsp%2Fmnjob%2FMNCAREERS%2FHRCR%2Fc%2FHRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL%3FPage=HRS_APP_JBPST_FL%26FOCUS=Applicant%26SiteId=1001%26JobOpeningId=93795%26PostingSeq=1%26languageCd=ENG/1/0101019df3f0b432-2745f5d8-c655-4b33-a6ff-e60e80ea7aa5-000000/wli1QscQjAvj2gWU9o2GQ-I2EyAZB6alqWG11usMnGg=452>

May be eligible for some telework | St. Paul | Closes 5/4/2026

Supervise the Legal Analysts and designated Administrative Specialists within the Paid Leave Appeals Unit. Be responsible for direct supervision, coaching, performance management, workload-balancing, and process oversight. Lead process development, workflow harmonization, training, and implementation initiatives in a live program environment. Ensure consistency, quality, and timeliness across Appeals' work products, assist in operational decision-making, lead continuous improvement efforts, and serve as a primary liaison for cross-unit coordination with Contact Center (CC), Claims Adjudication Team (CAT), and Administrative Services.

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Bilingual Customer Care Representative - Job ID 93931<https://links-2.govdelivery.com/CL0/https:%2F%2Fcareers.mn.gov%2Fpsp%2Fmnjob%2FMNCAREERS%2FHRCR%2Fc%2FHRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL%3FPage=HRS_APP_JBPST_FL%26FOCUS=Applicant%26SiteId=1001%26JobOpeningId=93931%26PostingSeq=1%26languageCd=ENG/1/0101019df3f0b432-2745f5d8-c655-4b33-a6ff-e60e80ea7aa5-000000/Zw2c_kEcLFbrE2kHDSxYGM8tlhw9tgsFwBGvJyY_Vxk=452>

May be eligible to telework up to five (5) days per week | St. Paul | Closes 5/6/2026

Serve as the first point of contact for individuals seeking information, assistance, and guidance regarding the Minnesota Paid Family and Medical Leave program. Be responsible for providing professional, high-quality customer service through various communication channels, including phone, email, and online chat. Deliver accurate information, assist with the application process, and ensure that customers have a positive and efficient experience. This role is essential in supporting the implementation of Minnesota's Paid Family and Medical Leave program and contributing to the overall success of the program. We are hiring multiple bilingual Customer Care Representatives in the following languages: Hmong, Somali, and Spanish.

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Customer Care Representative / Part-time, Day Shift - Job ID 93934<https://links-2.govdelivery.com/CL0/https:%2F%2Fcareers.mn.gov%2Fpsp%2Fmnjob%2FMNCAREERS%2FHRCR%2Fc%2FHRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL%3FPage=HRS_APP_JBPST_FL%26FOCUS=Applicant%26SiteId=1001%26JobOpeningId=93934%26PostingSeq=1%26languageCd=ENG/1/0101019df3f0b432-2745f5d8-c655-4b33-a6ff-e60e80ea7aa5-000000/3oVlPGaZCY56dALzjBwyUc2A7SjfGFHCQggWFMdcZs0=452>

May be eligible to telework up to five (5) days per week | St. Paul | Closes 5/6/2026

Provide exceptional support to employers and constituents by answering inquiries via phone, email, physical mail, and potentially text and chat. Address concerns and offer clear explanations about eligibility, benefits, application processes, payment systems, and policies related to Minnesota's Paid Family and Medical Leave program. Engage with a diverse group of individuals via automated systems, including employees, employers, and internal state stakeholders, ensuring that they receive timely, accurate, and professional assistance.

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Deputy Human Resource Director, Talent Strategy and Workforce Design - Job ID 93715<https://links-2.govdelivery.com/CL0/https:%2F%2Fcareers.mn.gov%2Fpsp%2Fmnjob%2FMNCAREERS%2FHRCR%2Fc%2FHRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL%3FPage=HRS_APP_JBPST_FL%26FOCUS=Applicant%26SiteId=1001%26JobOpeningId=93715%26PostingSeq=1%26languageCd=ENG/1/0101019df3f0b432-2745f5d8-c655-4b33-a6ff-e60e80ea7aa5-000000/3fAd2O6qA7IDuVhdBlU8ALXMbrGIycyVj3tB8TC0g0A=452>

May be eligible for some telework | St. Paul | Closes 5/15/2026

Provide senior strategic leadership and executive oversight for agency-wide workforce design, talent acquisition, classification and compensation strategy, workforce planning, and assigned HR policy and strategic project functions. Play a pivotal role, assisting the Human Resources Director in shaping and advancing DEED's human capital strategies by navigating and advising senior leaders on highly complex and sensitive workforce strategy matters, including organizational structure, staffing models, labor market challenges, classification and compensation issues, and enterprise HR policy or process changes.

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[Beyond the Yellow Ribbon]

DEED Is a Yellow Ribbon Agency. A Yellow Ribbon organization unites and coordinates all key areas within an organization to create a comprehensive network to proactively support servicemembers, veterans and military families.

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How to Apply
Important Tips for the Application Process

  1.  Our 'Minimum Qualifications' are firm, not flexible. Your resume should clearly demonstrate how you meet both the minimum and preferred qualifications in plain language.
  2.  Chronological resumes are the simplest format to measure and assess things like: qualifications, time in position, etc. Experience-based resumes (lacking the timeline) do not allow for equitable comparison.
  3.  Check the Career Portal for application status and note that review of resumes may occur after the posting window closes. Remember when a job posting is removed from our website it means we're no longer accepting new applications.

Interested in great benefits?

There are many benefits to working with the State of Minnesota. Here are some of the reasons that 35,000 Minnesotans have decided to make their careers in government service:

The following benefits are available to any state employee whose appointment is at least 6 months long, whether temporary or permanent.

  *   Paid Time Off. Receive a minimum of 13 days of paid vacation, 13 days of sick time, and 12 paid holidays. We do not have a "use-it-or-lose-it" policy and you are permitted to hold up to 275 hours in your vacation bank. Depending upon your employment plan, you may be able to use vacation as deferred compensation.
  *   Low-Cost Health Insurance. Family medical premiums are only $334 per month, while individual coverage is $49 per month. Low out of pocket maximum deductibles are available depending on your selected plan.
  *   Retirement Plan. A defined benefit pension, which vests for life after 3 years of service, is available to nearly all employees. Read more about our General Employee Retirement Plan<https://links-2.govdelivery.com/CL0/https:%2F%2Fwww.msrs.state.mn.us%2Fgeneral-plan/1/0101019df3f0b432-2745f5d8-c655-4b33-a6ff-e60e80ea7aa5-000000/ynoNLa23p7x2J-uP-9XmMTb7PT381gHpPiKongAmG4g=452>.
  *   Pre-Tax Benefits. We offer many pre-tax benefits for medical and dental expenses, transit, dependent care and other tax-advantaged programs. Pre-Tax benefits are deductions that lower your taxable wages.

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This service is provided to you at no charge by Minnesota Department of Employment and Economic Development<https://links-2.govdelivery.com/CL0/http:%2F%2Fmn.gov%2Fdeed/1/0101019df3f0b432-2745f5d8-c655-4b33-a6ff-e60e80ea7aa5-000000/5W79yh9apo61eFCoMNzCmUpsHGFMP38weVfi-yCfvhY=452>. DEED is an equal opportunity employer and program provider.

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This email was sent to david.b.andrews at state.mn.us<mailto:david.b.andrews at state.mn.us> using GovDelivery Communications Cloud on behalf of: Minnesota Department of Employment and Economic Development * Great Northern Building, 180 E 5th St Suite 1200, St. Paul, MN 55101 * (800) 657-3858
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