[Md-sligo] {Disarmed} FW: [AAEA-MC] FW: Public Forum Planned to Address Home Improvement Issues

Thu May 31 14:09:53 UTC 2012

FYI 
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Yasmin Reyazuddin 
Aging & Disability Services 
Montgomery County Government 
Department of Health & Human Services 
401 Hungerford Drive (3rd floor) 
Rockville MD 20850 
240-777-0311 (MC311) 
240-777-1556 (personal) 
240-777-1495 (fax) 
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-----Original Message-----
From: AAEA-MC at yahoogroups.com [mailto:AAEA-MC at yahoogroups.com] On Behalf
Of African-American Employee Assoc
Sent: Thursday, May 31, 2012 9:49 AM
To: aaea-mc at yahoogroups.com
Subject: [AAEA-MC] FW: Public Forum Planned to Address Home Improvement
Issues

For Immediate Release:  May 31, 2012

Public Forum Planned to Address

Home Improvement Issues 

            Montgomery County's Advisory Committee on Consumer
Protection will host a public forum that will examine home improvement
issues, with topics covering everything from avoiding scams to state
licensing requirements.  The forum will be held on Wednesday, June 20
from 7 to 9 p.m., at the Council Office Building, 100 Maryland Ave.,
First Floor Auditorium, Rockville.  Montgomery County Council Member
Nancy Floreen will give introductory remarks.

Entitled, "Improve Your Home Improvement Experience," the free forum
will be moderated by Eric Friedman, director, Office of Consumer
Protection (OCP).  He will lead a discussion with experts on home
improvements, including Marceline White, executive director of the
Maryland Consumer Rights Coalition; Steven Smitson, executive director
of the Maryland Home Improvement Commission (a division of the Maryland
Department of Labor, Licensing, and Regulation); the Montgomery County
Department of Permitting Services; and the National Association of the
Remodeling Industry.

"As we approach the summer building season, our Office of Consumer
Protection generally sees a rise in complaints involving home
improvement projects," said Councilmember Nancy Floreen.  "I look
forward to having an opportunity to help educate our residents on ways
to avoid getting scammed while hearing from experts to address all sides
of the issue.  The Office of Consumer Protection is such a valuable
resource for our residents and I am pleased to be able to participate in
this important forum."

"Home improvement scams cost consumers tens of thousands of dollars each
year," said Friedman.  "The best defense consumers have against fraud or
disappointment when they employ home improvement contractors is to get
educated about their rights and responsibilities."

The forum will address a number of topics including common scams, how to
be sure your contractor is properly licensed, how to structure your home
improvement contract, permitting requirements for homeowners and what
remedies are available for consumers.  Lights refreshments will be
served.

Pre-registration is not required but is recommended as seating is
limited.  Free parking is available.  Sign language interpreter services
will be provided only upon request with notice as far in advance as
possible, but no less than 72 hours prior to the event.  To register for
the forum or to request sign language or other services or aids needed
to participate in the forum, call 240-777-3636 or MD Relay at
1-800-735-2258, or email consumerprotection at montgomerycountymd.gov. 

The Office of Consumer Protection investigates thousands of complaints
each year involving new home purchases, home improvements, credit
issues, automotive sales and repairs, retail sales, Internet services
and most other consumer transactions.  OCP provides both pre-purchase
information to consumers and speakers to the community on consumer
issues.

For more information, call 240-777-3636 or visit 
www.montgomerycountymd.gov/consumer. 

#   #   #

Media Contact:  Sue Tucker, 240-777-6507

Office of Public Information

Montgomery County, Maryland

240-777-6507

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