[Md-sligo] FW: SmarTrip Card Dispensers

Wed Sep 12 20:30:15 UTC 2012

FYI 
Metro access news

Yasmin Reyazuddin 
Aging & Disability Services 
Montgomery County Government 
Department of Health & Human Services 
401 Hungerford Drive (3rd floor) 
Rockville MD 20850 
240-777-0311 (MC311) 
240-777-1556 (personal) 
240-777-1495 (fax) 
office hours 8:30 am 5:00 pm 
Languages English, Hindi, Urdu, Braille 

This message may contain protected health information or other
information that is confidential or privileged. If you are not the
intended recipient, please contact the sender by return mail and destroy
any copies of this material. 

Thank you.

-----Original Message-----
From: Luecking, Betsy 
Sent: Wednesday, September 12, 2012 4:26 PM
To: Barrow, Joy; Betsy Jett (betsyjett at comcast.net); Butler, Charles;
Catherine Mello (cmello at santegroup.org); Charlie Crawford
(CCrawford at RCN.com); Christopher Moy
(Christopher.Moy at montgomerycollege.edu); Clem, Carly; Daphne Pallozzi
(dpallozzi at ardmoreenterprises.org); Diana Stewart
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Hilary Kaplan (littlezork at verizon.net); Jackson, Richard; Janet
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John; Lu Merrick (lmerrick at ivymount.org); Luecking, Betsy; Marcie
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Reyazuddin, Yasmin; Schroeder, Paul (pws at afb.net)
Subject: FW: SmarTrip Card Dispensers

Commissioners/Friends:  Please see important information on SmarTrip
dispensers and accessibility.  

Betsy Tolbert Luecking, Staff Liaison

Commission on Veterans Affairs

Commission on People with Disabilities

Montgomery County Dept. of Health and Human Services

401 Hungerford Drive

Rockville, MD 20850

240-777-1256 Voice or via MD Relay 711

betsy.luecking at montgomerycountymd.gov

www.montgomerycountymd.gov

________________________________

From: Jones, Carolyn (DOT-TRN) 
Sent: Wednesday, September 12, 2012 8:11 AM
To: Luecking, Betsy
Subject: FW: SmarTrip Card Dispensers

FYI

Carolyn Jones

Management Services

101 Monroe Street, 5th Floor

Rockville, Maryland 20850

240-777-5860

e-mail: carolyn.jones at montgomerycountymd.gov

-----Original Message-----
From: access [mailto:access at wmata.com] 
Sent: Tuesday, September 11, 2012 3:34 PM
Subject: SmarTrip Card Dispensers

Dear Stakeholder,

Metro is in the process of installing new SmarTrip Card dispensers in
all of our stations. Late last month you may have heard or read news
stories about these machines and their lack of some accessibility
features. This notice is intended to provide you with some background
and an update on the machines. 

As a part of Metro's fare policy, and in an effort to provide convenient
access to SmarTrip Cards and the discount that comes with using them,
Metro procured 100 dispensers designed to be used only for the sale of
new SmarTrip Cards. It is Metro's policy to ensure accessibility on all
new equipment introduced to Metro customers. Unfortunately, the
procedure to ensure that this happens was not fully followed, thereby
resulting in a delay in the operational implementation of the SmarTrip
Card dispensers and the benefit they will provide. 

Metro has a plan in place to have all of the machines fully accessible
with Braille, tactile, and audio enabled information by November 12,
2012. Metro will then replace all legacy machines (approximately 50 that
have been in service prior to the current accessibility requirements) by
June 30, 2013. These machines are currently located in high-volume
locations and are serving a valuable purpose for customers. 

Going forward, Metro will strictly adhere to its policy of having the
Department of Access Services inspect and sign off on accessibility
features prior to the deployment of any such equipment in the future.
Thank you for your support of Metro. Please feel free to contact me with
any questions at 202-962-1125 or by email at cblake at wmata.com
<mailto:cblake at wmata.com> .

Sincerely,

Christiaan P. Blake 

Acting Director
Office of ADA Policy and Planning

Department of Access Services

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