[MD-Sligo] FW: Cab Service

[Deborah]

               If you have any problems with this (you suddenly were told
you could not book a trip) you should contact Queen.  She is trying to get
reimbursement for the cost of these trips.  This is a problem for some of
our members, for example someone like Michelle who is in the health field, a
field in which someone's hours could change suddenly and MetroAccess would
not work.  Queen and the members of the AAC committee were not informed
about this decision. 

 

From: Rush, Denise [mailto:DRush at steptoe.com] 
Sent: Wednesday, August 12, 2020 8:46 AM
To: Debbie Brown (deborahb14 at verizon.net) <deborahb14 at verizon.net>
Subject: Cab Service

 

Greetings AAC Members,

 

 

As a result of the continued challenges the region is facing from of the
COVID-19 pandemic, I have implemented some temporary restrictions on the
dial-up Regency and Silver Cab Abilities-Ride program services, i.e. the
original Abilities-Ride services where customers were able to contact the
companies directly for their trips.

 

 

Please Note

Beginning August 8, 2020<tel:2020>

 

There will be no weekend trips on the program.

 

Beginning August 17, 2020

 

There will be no weekday trips on program.

 

 

 

Three weeks ago I asked both companies to begin informing their customers of
these upcoming changes as they were booking their normal trips. Customers
were advised of the dates and to be prepared to use MetroAccess for future
trips.

 

During this is a temporary stoppage we are asking customers to use the
abundant available capacity on MetroAccess. The MetroAccess ridership has
declined by nearly 70%. At this point, we need to use those available
resources and not subsidize the use of alternative services at the same
time.

 

The dial-up Abilities-Ride programs for Silver Cab and Regency will resume
as normal once the following occurs: (1) the region's economy reopens and
(2) MetroAccess ridership returns to near normal levels.

 

If any members have questions about this temporary change, please call me
directly. If any member hears from other customers with questions and/or
concerns, please have them contact me directly. I can be reached at
202-281-8984<nxphone:202-281-8984>.

 

 

Sincerely,

 

Christiaan Blake

Managing Director

Department of Access Services

Washington Metropolitan Area Transit Authority

600 Fifth Streets NW

Washington, DC 20001

 

 

Denise A. Rush 

Overflow Assistant II

 <mailto:DRush at steptoe.com> DRush at steptoe.com

+1 202 862 3810 direct | +1 202 769 6951| +1 202 429 3902 fax

Steptoe

Steptoe & Johnson LLP

1330 Connecticut Avenue, NW | Washington, DC 20036 

 <http://www.steptoe.com> www.steptoe.com

 

This message and any attached documents contain information from the law
firm Steptoe & Johnson LLP that may be confidential and/or privileged. If
you are not the intended recipient, please do not read, copy, distribute, or
use this information. If you have received this transmission in error,
please notify the sender immediately by reply e-mail and then delete this
message.

 

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