[MD-Sligo] MetroAccess recertification issue

[Yasmin Reyazuddin]

Hi Ben,
Yes, It is an issue.
The best thing to do is to call the metro access 202-462-2700 and let them
know. They will extend your current card for one or two months. and also
send you the application. I have some extra and I can bring them next week
at the meeting.
Yasmin

On Mon, Feb 26, 2024 at 3:23 PM Ben Danforth via MD-Sligo <
md-sligo at nfbnet.org> wrote:

> Hello everyone,
>
> I was wondering if others have had issues with MetroAccess not calling
> them to remind them about recertification. Someone pointed out to me
> yesterday that my MetroAccess card expires in a week, and I never received
> any reminders to recertify from MetroAccess. On its webpage, MetroAccess
> states that it will call customers about recertification approximately 60
> days and 30 days before their cards expire. I don't think it is an issue
> with my phone number because I've received other calls from MetroAccess,
> including one on February 16 soliciting feedback on the current budget. I'm
> trying to figure out if my experience is a one-off fluke or part of a
> systemic issue. I know that there is already a lot of unhappiness among our
> group with the onerous recertification process.
>
> Ben
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