[MD-Sligo] MetroAccess recertification issue

[Ben Danforth]

Thanks, Yasmin, for the advice. I will try the number you have provided. I
have already downloaded a MetroAccess application, so there's no need to
bring a paper one for me.

Ben

On Mon, Feb 26, 2024 at 3:48 PM Yasmin Reyazuddin via MD-Sligo <
md-sligo at nfbnet.org> wrote:

> Hi Ben,
> Yes, It is an issue.
> The best thing to do is to call the metro access 202-462-2700 and let them
> know. They will extend your current card for one or two months. and also
> send you the application. I have some extra and I can bring them next week
> at the meeting.
> Yasmin
>
> On Mon, Feb 26, 2024 at 3:23 PM Ben Danforth via MD-Sligo <
> md-sligo at nfbnet.org> wrote:
>
>> Hello everyone,
>>
>> I was wondering if others have had issues with MetroAccess not calling
>> them to remind them about recertification. Someone pointed out to me
>> yesterday that my MetroAccess card expires in a week, and I never received
>> any reminders to recertify from MetroAccess. On its webpage, MetroAccess
>> states that it will call customers about recertification approximately 60
>> days and 30 days before their cards expire. I don't think it is an issue
>> with my phone number because I've received other calls from MetroAccess,
>> including one on February 16 soliciting feedback on the current budget. I'm
>> trying to figure out if my experience is a one-off fluke or part of a
>> systemic issue. I know that there is already a lot of unhappiness among our
>> group with the onerous recertification process.
>>
>> Ben
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