[musictlk] Trouble With a Headphone Jack
Annabelle Susan Morison
foristnights at comcast.net
Tue Nov 18 05:01:16 UTC 2014
Hi, it's Annabelle.
I don't know if anyone may know about this, but you can certainly give it
your best shot. I have a MOTU 896HD Audio Interface, and I've run into a bit
of a strange situation. Just the other day, for some reason, when I put the
quarter-inch connector for my headphones into the headphone jack, the
connector somehow split in half, and the half with the tip end is stuck in
the headphone jack. Someone at MOTU, a guy named Robin, told me that the
MOTU 896HD is no longer supported by their service department, but he told
me that our best bet is probably to open the machine and try to push the
stuck half out from the inside - this should be doable. Robin also says that
while the service technicians typically do not recommend removing the top of
the unit, in this case it would really be the only way to resolve the
situation since they no longer service this machine. Before opening the
machine, whoever fixes it for me will have to make sure it is powered off,
and that any audio cables and equipment are disconnected from the jacks.
This procedure would not be dangerous for anyone to complete, though for the
safety of the unit, he would recommend only working on the headphone jack
and avoid touching anything else. He also informed me that the jack is an
enclosed one, rather than an open one, and he says a replacement jack may be
necessary. I'm not sure how much this may cost for me to get it fixed. The
machine I have is the MOTU 896HD, Serial Number 896D111448. One thing that's
had me confused, what's the difference between an enclosed headphone jack
and an open one?
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No virus found in this message.
Checked by AVG - www.avg.com
Version: 2015.0.5557 / Virus Database: 4213/8587 - Release Date: 11/17/14
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