[nabentre] the DSA needs a wake up call

[Jordan Gallacher]

The DSA really needs a big wake up call and so does KilambÉ Coffee.  Short
story is that KilambÉ Coffee redid the entire website and back office.
Well, before the update, the back office was 100% accessible.  After the
update, it is not accessible at all.  I e-mailed them back in November and
never got a response, I e-mailed them back in January and early February,
and they claimed I never informed them about the issue, and that they would
figure out how to fix it.  This is August, and no fix.  I went to the DSA
again about the issue, and their response basically was oh well, your
problem.  We cannot help fix accessibility problems.  Well, the fact that
the back office was accessible and went to being non accessible, and nobody
wants to take responcibility to fix the issue, what should I do next?  I
don’t have the money at this time to sue, but if I did, I would gladly be
putting both organizations in their place.

Jordan