[nabentre] Amazon's Disability Customer Support

Steve Jacobson steve.jacobson at visi.com
Sun Apr 1 03:28:21 UTC 2018


Nicole,

Are you talking about filling out a form to make your book available on
Amazon or Kindle?  If so, If getting a form filled out a few times gets your
book into additional markets, I would think that getting help to do that
would be well worth it.  I am not saying it should be that way, but
sometimes we have to deal with the world as it is, even while we are trying
to change it.  

I am not a business man, but it seems as though getting your book in front
of as many people as possible has to be your main focus.  If you can figure
out a way to make hardcopy braille versions available that would be a nice
thing, but it will be expensive so the market will probably be small.

Good luck!
 
Best regards,

Steve Jacobson

-----Original Message-----
From: nabentre <nabentre-bounces at nfbnet.org> On Behalf Of Nicole Valicia
Thompson-Andrews via nabentre
Sent: Saturday, March 31, 2018 12:12 PM
To: NAB Entrepreneurs Mailing List <nabentre at nfbnet.org>
Cc: Nicole Valicia Thompson-Andrews <goldyemoran at gmail.com>
Subject: Re: [nabentre] Amazon's Disability Customer Support

Thanks. I haven't called them yet. Last I checked Kindle wasn't
blind-friendly. I did try emailing them but got no help, they told me they
wouldn't help set up the preorder, they tried o get me to pick the
categories etc. Thanks for the number. When I tried to use the cloud ap,
there were no menus. I do have formating templates for Kindle from word. I
do have the latest version of Jaws.

On 3/31/18, Peter Donahue via nabentre <nabentre at nfbnet.org> wrote:
> Good morning again everyone,
>
> 	Amazon has a number you can call to report accessibility issues with

> their Website and Apps. The number is: (888) 283-1678. I haven't tried 
> the Kindle Authors form but one can buy books via Amazon's Website and 
> the Kindle App with no trouble. I personally know several blind 
> persons whose books are in the Amazon Kindle Library for purchase. We 
> bought several of them without accessibility issues.
>
> 	Justas Mary and I are doing with our network partners those wishing 
> to use Kindle and iBooks to sell their books need to contact the 
> respective Disability Support Lines for Amazon and Apple to address 
> accessibility challenges. All the best for a wonderful Easter.
>
> Peter Donahue
>
>
>
> -----Original Message-----
> From: nabentre [mailto:nabentre-bounces at nfbnet.org] On Behalf Of 
> Nicole Valicia Thompson-Andrews via nabentre
> Sent: Saturday, March 31, 2018 2:01 AM
> To: NAB Entrepreneurs Mailing List
> Cc: Nicole Valicia Thompson-Andrews
> Subject: Re: [nabentre] Amazon Kindle
>
> My distributor Smashwords distributes via Ibooks. The form for Amazon 
> Kindle isn't blind-friendly. The book is planned for next January. I'm 
> self-publishing and also plan to sell via my website. It's under my 
> Mellissa Green pen name. I've created my own genre, intergalactic 
> Culinary thriller.
> You have to be 16 and up due to content. This is the first of fifteen 
> main serials in my Yemorans series. Yemora is one of the planet 
> featured, though the world is called Mercinkira. The first book is 
> called Kaos Reigns a Whydunnit Serial. It's a bout a gender-shifting 
> child terrorist who want Intergalactic domination.
> There are female pedophiles and fetal abduction and Domestic violence.
> There are also recipes and constructed languages. You can even add it 
> to your Goodreads list. Smashwords also now distributes to Audible.
> They just started offering that last week I think. Not sure what I'd 
> do about braille.APH won't do it, I checked, nor will Hadley. I know 
> there's a service in Michigan, but my family and I have sinced moved 
> to Greensboro. I can mention it to the people in my support group, as 
> I'm now involved in their mini-adjustment program. It meets twice 
> weekly and will end his April.Someone in one of my other online groups 
> had mentioned there should be a Braille on Demand service like Print 
> on Demand. My guess is I couldn't sell braille coppies via my website.
> I've also been in contact with Bookshare they're just awaiting the copy.
>
> On 3/30/18, Peter Donahue via nabentre <nabentre at nfbnet.org> wrote:
>> Hello Nicole and everyone,
>>
>> 	If it's books you're wanting to sell how about offering them through
>
>> services like Amazon Kindle or Apple's iBooks. If you do that and the 
>> subject mattter is to our liking you already sold two copies.
>>
>> Peter Donahue
>>
>>
>>
>> -----Original Message-----
>> From: nabentre [mailto:nabentre-bounces at nfbnet.org] On Behalf Of 
>> Nicole Valicia Thompson-Andrews via nabentre
>> Sent: Friday, March 30, 2018 6:51 PM
>> To: NAB Entrepreneurs Mailing List
>> Cc: Nicole Valicia Thompson-Andrews
>> Subject: Re: [nabentre] Accessible Work-From-Home Opportunities
>>
>> I'm also going to look into other sreams of passive income all 
>> online, as well as add more services of my own. I may take the plunge 
>> and guest
> post.
>>
>> On 3/30/18, Nicole Valicia Thompson-Andrews <goldyemoran at gmail.com>
>> wrote:
>>> Once my website goes back live again, I'll be writing my affiliate 
>>> blog posts. I've already partnered with some affiliate programs, my 
>>> web host and the company I'm going to use to distribute my books 
>>> through, as I buy books from them under another account. I'm
>>>
>>> On 3/30/18, Peter Donahue via nabentre <nabentre at nfbnet.org> wrote:
>>>> Hello again everyone,
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>                 While I can't speak for other work-from-home 
>>>> opportunities and their accessibility I can say that our team and 
>>>> our parent company are working hard to make their Internet and 
>>>> mobile sites and apps accessible with assistive technology. I know 
>>>> this for a fact because I have worked with our teams' project 
>>>> coordinator to make our mobile suite of apps usable with screen 
>>>> readers and other assistive technology.
>>>>
>>>>
>>>>
>>>>                 In addition to working with our team I and a few 
>>>> other blind entrepreneurs are working closely with our parent 
>>>> company to insure the accessibility of all of it's Web and mobile 
>>>> resources. They're working with WCAG, Microsoft and others 
>>>> including us their end users to achieve this goal before their new 
>>>> Website goes live later this year. We're also urging them to make 
>>>> these resources available on more platforms such as Apple T.V.
>>>> Amazon Fire T.V., Roku,and others.
>>>>
>>>>
>>>>
>>>>                 Contrary to what some have said here there are 
>>>> companies working hard to make the business doable from one's home 
>>>> and further eliminating many of the obstacles Lauren outlined in 
>>>> her message earlier today. For example our parent company heavily 
>>>> frowns on partners stocking large product inventories' they may never
move.
>>>> Rather they have in place a "Direct fulfillment" program where team 
>>>> members and customers have their products shipped directly from the 
>>>> company to them saving the team member the hassle of having to 
>>>> deliver the products themselves. This along with our Web and mobile 
>>>> technology allowed many business activities to be done from one's 
>>>> home. We currently service customers in Dallas and in several 
>>>> cities in Massachusetts all without leaving home. Under certain 
>>>> conditions we can also operate in certain countries and territories 
>>>> directly from the U.S.
>>>> making it possible to have team members and customers in places 
>>>> such as Canada and the Dominican Republic to name a few.
>>>>
>>>>
>>>>
>>>>                 What some of you people are looking for is staring 
>>>> you right in the face. Will you have the good sense to board this 
>>>> train before it leaves the station or wwill you keep on wishing and 
>>>> hoping achieving absolutely nothing? Had someone not given us a 
>>>> good kick in the pants and pushed us to seace opportunity I may 
>>>> have spent several nights on the streets of Boston and Mary may 
>>>> hnot have her Braille-Edge 40;. All the best.
>>>>
>>>>
>>>>
>>>>                 Peter Donahue who looks forward to attending the 
>>>> Bracebridge Dinner at Yosemite National Park with wife Mary but 
>>>> wouldn't want to go there alone.
>>>>
>>>>
>>>>
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