[nabentre] Amazon's Disability Customer Support

Nicole Valicia Thompson-Andrews goldyemoran at gmail.com
Sun Apr 1 03:50:34 UTC 2018


Yes, getting help would be worth it. I want as many people to have it
as possible.

On 3/31/18, Steve Jacobson via nabentre <nabentre at nfbnet.org> wrote:
> Nicole,
>
> Are you talking about filling out a form to make your book available on
> Amazon or Kindle?  If so, If getting a form filled out a few times gets
> your
> book into additional markets, I would think that getting help to do that
> would be well worth it.  I am not saying it should be that way, but
> sometimes we have to deal with the world as it is, even while we are trying
> to change it.
>
> I am not a business man, but it seems as though getting your book in front
> of as many people as possible has to be your main focus.  If you can figure
> out a way to make hardcopy braille versions available that would be a nice
> thing, but it will be expensive so the market will probably be small.
>
> Good luck!
>
> Best regards,
>
> Steve Jacobson
>
> -----Original Message-----
> From: nabentre <nabentre-bounces at nfbnet.org> On Behalf Of Nicole Valicia
> Thompson-Andrews via nabentre
> Sent: Saturday, March 31, 2018 12:12 PM
> To: NAB Entrepreneurs Mailing List <nabentre at nfbnet.org>
> Cc: Nicole Valicia Thompson-Andrews <goldyemoran at gmail.com>
> Subject: Re: [nabentre] Amazon's Disability Customer Support
>
> Thanks. I haven't called them yet. Last I checked Kindle wasn't
> blind-friendly. I did try emailing them but got no help, they told me they
> wouldn't help set up the preorder, they tried o get me to pick the
> categories etc. Thanks for the number. When I tried to use the cloud ap,
> there were no menus. I do have formating templates for Kindle from word. I
> do have the latest version of Jaws.
>
> On 3/31/18, Peter Donahue via nabentre <nabentre at nfbnet.org> wrote:
>> Good morning again everyone,
>>
>> 	Amazon has a number you can call to report accessibility issues with
>
>> their Website and Apps. The number is: (888) 283-1678. I haven't tried
>> the Kindle Authors form but one can buy books via Amazon's Website and
>> the Kindle App with no trouble. I personally know several blind
>> persons whose books are in the Amazon Kindle Library for purchase. We
>> bought several of them without accessibility issues.
>>
>> 	Justas Mary and I are doing with our network partners those wishing
>> to use Kindle and iBooks to sell their books need to contact the
>> respective Disability Support Lines for Amazon and Apple to address
>> accessibility challenges. All the best for a wonderful Easter.
>>
>> Peter Donahue
>>
>>
>>
>> -----Original Message-----
>> From: nabentre [mailto:nabentre-bounces at nfbnet.org] On Behalf Of
>> Nicole Valicia Thompson-Andrews via nabentre
>> Sent: Saturday, March 31, 2018 2:01 AM
>> To: NAB Entrepreneurs Mailing List
>> Cc: Nicole Valicia Thompson-Andrews
>> Subject: Re: [nabentre] Amazon Kindle
>>
>> My distributor Smashwords distributes via Ibooks. The form for Amazon
>> Kindle isn't blind-friendly. The book is planned for next January. I'm
>> self-publishing and also plan to sell via my website. It's under my
>> Mellissa Green pen name. I've created my own genre, intergalactic
>> Culinary thriller.
>> You have to be 16 and up due to content. This is the first of fifteen
>> main serials in my Yemorans series. Yemora is one of the planet
>> featured, though the world is called Mercinkira. The first book is
>> called Kaos Reigns a Whydunnit Serial. It's a bout a gender-shifting
>> child terrorist who want Intergalactic domination.
>> There are female pedophiles and fetal abduction and Domestic violence.
>> There are also recipes and constructed languages. You can even add it
>> to your Goodreads list. Smashwords also now distributes to Audible.
>> They just started offering that last week I think. Not sure what I'd
>> do about braille.APH won't do it, I checked, nor will Hadley. I know
>> there's a service in Michigan, but my family and I have sinced moved
>> to Greensboro. I can mention it to the people in my support group, as
>> I'm now involved in their mini-adjustment program. It meets twice
>> weekly and will end his April.Someone in one of my other online groups
>> had mentioned there should be a Braille on Demand service like Print
>> on Demand. My guess is I couldn't sell braille coppies via my website.
>> I've also been in contact with Bookshare they're just awaiting the copy.
>>
>> On 3/30/18, Peter Donahue via nabentre <nabentre at nfbnet.org> wrote:
>>> Hello Nicole and everyone,
>>>
>>> 	If it's books you're wanting to sell how about offering them through
>>
>>> services like Amazon Kindle or Apple's iBooks. If you do that and the
>>> subject mattter is to our liking you already sold two copies.
>>>
>>> Peter Donahue
>>>
>>>
>>>
>>> -----Original Message-----
>>> From: nabentre [mailto:nabentre-bounces at nfbnet.org] On Behalf Of
>>> Nicole Valicia Thompson-Andrews via nabentre
>>> Sent: Friday, March 30, 2018 6:51 PM
>>> To: NAB Entrepreneurs Mailing List
>>> Cc: Nicole Valicia Thompson-Andrews
>>> Subject: Re: [nabentre] Accessible Work-From-Home Opportunities
>>>
>>> I'm also going to look into other sreams of passive income all
>>> online, as well as add more services of my own. I may take the plunge
>>> and guest
>> post.
>>>
>>> On 3/30/18, Nicole Valicia Thompson-Andrews <goldyemoran at gmail.com>
>>> wrote:
>>>> Once my website goes back live again, I'll be writing my affiliate
>>>> blog posts. I've already partnered with some affiliate programs, my
>>>> web host and the company I'm going to use to distribute my books
>>>> through, as I buy books from them under another account. I'm
>>>>
>>>> On 3/30/18, Peter Donahue via nabentre <nabentre at nfbnet.org> wrote:
>>>>> Hello again everyone,
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>                 While I can't speak for other work-from-home
>>>>> opportunities and their accessibility I can say that our team and
>>>>> our parent company are working hard to make their Internet and
>>>>> mobile sites and apps accessible with assistive technology. I know
>>>>> this for a fact because I have worked with our teams' project
>>>>> coordinator to make our mobile suite of apps usable with screen
>>>>> readers and other assistive technology.
>>>>>
>>>>>
>>>>>
>>>>>                 In addition to working with our team I and a few
>>>>> other blind entrepreneurs are working closely with our parent
>>>>> company to insure the accessibility of all of it's Web and mobile
>>>>> resources. They're working with WCAG, Microsoft and others
>>>>> including us their end users to achieve this goal before their new
>>>>> Website goes live later this year. We're also urging them to make
>>>>> these resources available on more platforms such as Apple T.V.
>>>>> Amazon Fire T.V., Roku,and others.
>>>>>
>>>>>
>>>>>
>>>>>                 Contrary to what some have said here there are
>>>>> companies working hard to make the business doable from one's home
>>>>> and further eliminating many of the obstacles Lauren outlined in
>>>>> her message earlier today. For example our parent company heavily
>>>>> frowns on partners stocking large product inventories' they may never
> move.
>>>>> Rather they have in place a "Direct fulfillment" program where team
>>>>> members and customers have their products shipped directly from the
>>>>> company to them saving the team member the hassle of having to
>>>>> deliver the products themselves. This along with our Web and mobile
>>>>> technology allowed many business activities to be done from one's
>>>>> home. We currently service customers in Dallas and in several
>>>>> cities in Massachusetts all without leaving home. Under certain
>>>>> conditions we can also operate in certain countries and territories
>>>>> directly from the U.S.
>>>>> making it possible to have team members and customers in places
>>>>> such as Canada and the Dominican Republic to name a few.
>>>>>
>>>>>
>>>>>
>>>>>                 What some of you people are looking for is staring
>>>>> you right in the face. Will you have the good sense to board this
>>>>> train before it leaves the station or wwill you keep on wishing and
>>>>> hoping achieving absolutely nothing? Had someone not given us a
>>>>> good kick in the pants and pushed us to seace opportunity I may
>>>>> have spent several nights on the streets of Boston and Mary may
>>>>> hnot have her Braille-Edge 40;. All the best.
>>>>>
>>>>>
>>>>>
>>>>>                 Peter Donahue who looks forward to attending the
>>>>> Bracebridge Dinner at Yosemite National Park with wife Mary but
>>>>> wouldn't want to go there alone.
>>>>>
>>>>>
>>>>>
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