[nabentre] Amazon's Disability Customer Support

Nicole Valicia Thompson-Andrews goldyemoran at gmail.com
Sat Mar 31 17:12:18 UTC 2018


Thanks. I haven't called them yet. Last I checked Kindle wasn't
blind-friendly. I did try emailing them but got no help, they told me
they wouldn't help set up the preorder, they tried o get me to pick
the categories etc. Thanks for the number. When I tried to use the
cloud ap, there were no menus. I do have formating templates for
Kindle from word. I do have the latest version of Jaws.

On 3/31/18, Peter Donahue via nabentre <nabentre at nfbnet.org> wrote:
> Good morning again everyone,
>
> 	Amazon has a number you can call to report accessibility issues with
> their Website and Apps. The number is: (888) 283-1678. I haven't tried the
> Kindle Authors form but one can buy books via Amazon's Website and the
> Kindle App with no trouble. I personally know several blind persons whose
> books are in the Amazon Kindle Library for purchase. We bought several of
> them without accessibility issues.
>
> 	Justas Mary and I are doing with our network partners those wishing
> to use Kindle and iBooks to sell their books need to contact the respective
> Disability Support Lines for Amazon and Apple to address accessibility
> challenges. All the best for a wonderful Easter.
>
> Peter Donahue
>
>
>
> -----Original Message-----
> From: nabentre [mailto:nabentre-bounces at nfbnet.org] On Behalf Of Nicole
> Valicia Thompson-Andrews via nabentre
> Sent: Saturday, March 31, 2018 2:01 AM
> To: NAB Entrepreneurs Mailing List
> Cc: Nicole Valicia Thompson-Andrews
> Subject: Re: [nabentre] Amazon Kindle
>
> My distributor Smashwords distributes via Ibooks. The form for Amazon
> Kindle
> isn't blind-friendly. The book is planned for next January. I'm
> self-publishing and also plan to sell via my website. It's under my
> Mellissa
> Green pen name. I've created my own genre, intergalactic Culinary thriller.
> You have to be 16 and up due to content. This is the first of fifteen main
> serials in my Yemorans series. Yemora is one of the planet featured, though
> the world is called Mercinkira. The first book is called Kaos Reigns a
> Whydunnit Serial. It's a bout a gender-shifting child terrorist who want
> Intergalactic domination.
> There are female pedophiles and fetal abduction and Domestic violence.
> There are also recipes and constructed languages. You can even add it to
> your Goodreads list. Smashwords also now distributes to Audible.
> They just started offering that last week I think. Not sure what I'd do
> about braille.APH won't do it, I checked, nor will Hadley. I know there's a
> service in Michigan, but my family and I have sinced moved to Greensboro. I
> can mention it to the people in my support group, as I'm now involved in
> their mini-adjustment program. It meets twice weekly and will end his
> April.Someone in one of my other online groups had mentioned there should
> be
> a Braille on Demand service like Print on Demand. My guess is I couldn't
> sell braille coppies via my website.
> I've also been in contact with Bookshare they're just awaiting the copy.
>
> On 3/30/18, Peter Donahue via nabentre <nabentre at nfbnet.org> wrote:
>> Hello Nicole and everyone,
>>
>> 	If it's books you're wanting to sell how about offering them through
>
>> services like Amazon Kindle or Apple's iBooks. If you do that and the
>> subject mattter is to our liking you already sold two copies.
>>
>> Peter Donahue
>>
>>
>>
>> -----Original Message-----
>> From: nabentre [mailto:nabentre-bounces at nfbnet.org] On Behalf Of
>> Nicole Valicia Thompson-Andrews via nabentre
>> Sent: Friday, March 30, 2018 6:51 PM
>> To: NAB Entrepreneurs Mailing List
>> Cc: Nicole Valicia Thompson-Andrews
>> Subject: Re: [nabentre] Accessible Work-From-Home Opportunities
>>
>> I'm also going to look into other sreams of passive income all online,
>> as well as add more services of my own. I may take the plunge and guest
> post.
>>
>> On 3/30/18, Nicole Valicia Thompson-Andrews <goldyemoran at gmail.com>
>> wrote:
>>> Once my website goes back live again, I'll be writing my affiliate
>>> blog posts. I've already partnered with some affiliate programs, my
>>> web host and the company I'm going to use to distribute my books
>>> through, as I buy books from them under another account. I'm
>>>
>>> On 3/30/18, Peter Donahue via nabentre <nabentre at nfbnet.org> wrote:
>>>> Hello again everyone,
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>                 While I can't speak for other work-from-home
>>>> opportunities and their accessibility I can say that our team and
>>>> our parent company are working hard to make their Internet and
>>>> mobile sites and apps accessible with assistive technology. I know
>>>> this for a fact because I have worked with our teams' project
>>>> coordinator to make our mobile suite of apps usable with screen
>>>> readers and other assistive technology.
>>>>
>>>>
>>>>
>>>>                 In addition to working with our team I and a few
>>>> other blind entrepreneurs are working closely with our parent
>>>> company to insure the accessibility of all of it's Web and mobile
>>>> resources. They're working with WCAG, Microsoft and others including
>>>> us their end users to achieve this goal before their new Website
>>>> goes live later this year. We're also urging them to make these
>>>> resources available on more platforms such as Apple T.V.
>>>> Amazon Fire T.V., Roku,and others.
>>>>
>>>>
>>>>
>>>>                 Contrary to what some have said here there are
>>>> companies working hard to make the business doable from one's home
>>>> and further eliminating many of the obstacles Lauren outlined in her
>>>> message earlier today. For example our parent company heavily frowns
>>>> on partners stocking large product inventories' they may never move.
>>>> Rather they have in place a "Direct fulfillment" program where team
>>>> members and customers have their products shipped directly from the
>>>> company to them saving the team member the hassle of having to
>>>> deliver the products themselves. This along with our Web and mobile
>>>> technology allowed many business activities to be done from one's
>>>> home. We currently service customers in Dallas and in several cities
>>>> in Massachusetts all without leaving home. Under certain conditions
>>>> we can also operate in certain countries and territories directly
>>>> from the U.S.
>>>> making it possible to have team members and customers in places such
>>>> as Canada and the Dominican Republic to name a few.
>>>>
>>>>
>>>>
>>>>                 What some of you people are looking for is staring
>>>> you right in the face. Will you have the good sense to board this
>>>> train before it leaves the station or wwill you keep on wishing and
>>>> hoping achieving absolutely nothing? Had someone not given us a good
>>>> kick in the pants and pushed us to seace opportunity I may have
>>>> spent several nights on the streets of Boston and Mary may hnot have
>>>> her Braille-Edge 40;. All the best.
>>>>
>>>>
>>>>
>>>>                 Peter Donahue who looks forward to attending the
>>>> Bracebridge Dinner at Yosemite National Park with wife Mary but
>>>> wouldn't want to go there alone.
>>>>
>>>>
>>>>
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>>>
>>
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