[nabop] career information

[Ashley Bramlett]

Hi Sara,
We didn't hear what you did or what you're looking into.  Have you decided 
which field and what training you'll do?

What's your associates in?
Your first question regarding
customer service caught my attention as I was thinking of trying it too.  I 
graduated with a BA from Marymount with inter disiplinary studies meaning I 
studied a couple filds to make a major; I did social science and 
communication.
I almost majored in psychology but for me some of the courses seemed too 
challenging since they're so analytical like statistics.

Customer service is a good big field.  Which companies or industry are you 
thinking of?
For me I was thinking a hotel because I can answer questions over the phone 
and deal with the public rather than sitting at a computer quietly.

Regarding customer service training many places offer it.  No one can say 
where is "best to train" as it depends on your individual needs and what you 
want from it.  I think you should call several places and investagate.  The 
Criss Cole rehab center may offer it; I know our rehab center in Virginia 
offers such a course.
I don't know who has trained at Lions World; wonder if its any good.  Some 
places will expect more than others
The nfb colorado center has a program.
Other private centers do too.  The Cleveland Sight Center has one.  The 
website is www.clevelandsightcenter.org.  You can call with questions since 
the website says very little about it.
Another place you might inquire is the Carrol Center for the Blind in Newton 
MA.  They do many career things and may do this.
I'd like to hear more about this field too.  Where did you train?  I'm sure 
you got training on the job too. What accomodations do you have?  Many jobs 
of this type have databases where you enter the customer's data.  Is that 
fully accessible?  I use jaws.
What qualifications do you need to have an entry level job?  I'd imagine 
some college prefered, people skills, and ability to write and speak well.

Thanks.
Ashley



----- Original Message ----- 
From: "Sarah" <sarahandfamily at live.com>
To: <nabop at nfbnet.org>
Sent: Thursday, June 18, 2009 7:23 PM
Subject: [nabop] career information


>    Hello. I recently graduated with my associate's degree. If I pursue a 
> career in customer  service training, would it be best to train at Lions 
> world or a similar program? I am also considering Braille proofreading and 
> Braille transcription. I live in Texas. where is the best place to receive 
> training in this field? what is the average annual salary? I need to find 
> a career that will enable me to support my two children. Any information 
> would be greatly appreciated.
>    Sarah
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