[nabop] call center jobs

[Ashley Bramlett]

Hi Lisa and everyone,

When you had the call center job with Sears who supplied accomodations?
In your note on 9/30 you said
I used Alva braille display with JAWS for Windows using Windows NT. 

Ashley says, braille displays are soo helpful especially for writing and reading when you’re on the phone. 
What is the Alva braille display like? How many cells? They’re expensive so you are fortunate to have them.

In call centers, do you have to enter in data and use the database at the same time as you’re on the phone?
What is the training like? I know some centers for the blind train you in call center work such as Cleveland sight center or lions world, But IMO, you could probably be trained just as well by your employer.
Did you have lots of calls a day? Or maybe there were down times of the day. And what do the call centers take? 
Sales orders?
Ashley